Overnight Front Desk/Concierge

Job Description

Job Description

The Front Desk / Concierge serves as the first point of contact for residents, guests, vendors, and visitors. This role is responsible for providing excellent customer service, maintaining building security, and supporting daily operations of the condominium community in a professional, courteous, and efficient manner.

Key Responsibilities:

• Greet residents, guests, and visitors in a friendly and professional manner
  

• Assist residents with general inquiries, service requests, and building information
  

• Provide concierge-style assistance such as directions, recommendations, and package coordination (if applicable)
  

• Monitor building access and ensure all visitors follow COA policies
  

• Maintain visitor, vendor, and delivery logs
  

• Observe and report suspicious activity or safety concerns to management or security
  

• Answer and route incoming phone calls, emails, and intercom communications
  

• Receive, log, and notify residents of packages, deliveries, and mail
  

• Maintain accurate front desk logs, incident reports, and shift handover notes
  

• Enforce COA rules and policies in a calm, respectful, and consistent manner
  

• Verify vendor credentials and authorize access as approved
  

• Communicate maintenance requests or emergencies to appropriate personnel
  

• Coordinate elevator reservations, move-ins/move-outs (if applicable)
  

Full-Time Mon-Fri 11pm-7am

Pay Rate: $17.50

PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE MIAMI BEACH AREA.