Job Description
Job Description
Job Title: Field Technician
Position Location: Miami, FL (Regional Travel)
Department: Operations
Type: Part Time/Full-Time (Must be available to start work May 1st)
Compensation: Starting at $25/hr
About Us:
The Majestic Photobooth Co. is a leading provider of creative photo experiences and custom photobooths for brands, venues, and events, nationwide. Since 2006, we have been trusted by some of the world's best-known brands to make their events and spaces unforgettable. We are a team of creative-minded, photo lovers, and we're dedicated to delivering exceptional visual experiences.
Position Overview:
The photobooth Field Technician plays a vital role in bringing Majestic Photobooth experiences to life. This role handles all on-the-ground operations, including booth installations, event setups, technical troubleshooting, routine maintenance, and service ticket resolution. Regular regional travel is required, and you will coordinate closely with our support and operations teams to ensure exceptional service and booth functionality.
The ideal candidate is self-motivated, organized, solutions-oriented, and possesses strong customer service and technical skills. Must be available to work nights and weekends.
Key Responsibilities:
- Deliver and set up photobooths for events and long-term placements within your region.
- Respond promptly to service tickets, resolving booth technical issues efficiently.
- Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep.
- Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows.
- Maintain detailed and accurate service records and update relevant SOPs.
- Actively participate in weekly meetings with your supervisor and operations team.
- Maintain cleanliness, organization, and safety of work areas and company equipment.
- Provide proactive feedback to management on ways to improve processes, efficiency, and service quality.
Qualifications:
- Minimum 3 years experience in field service, event operations, or technical support role
- Proven technical proficiency with computer hardware, software, and photographic equipment
- Exceptional problem-solving and analytical abilities
- Strong organizational and time-management skills
- Excellent customer service and interpersonal communication
- Ability to manage multiple tasks simultaneously
- Detail-oriented in performing equipment servicing and maintenance
- Proficient with basic hand tools
Additional Requirements
- Ability to lift 75lbs without assistance.
- Driver's License: Valid driver's license and a reliable vehicle, as the job involves traveling to various locations.
- Availability for flexible scheduling, including nights and weekends
Why join the Majestic team?
Competitive pay
PTO & Holiday Pay
Health Stipend
Sales commission opportunity
Become a key member of a growing, fun & creative team!
Candidates will be required to submit and successfully pass a background check.