Job Description
Job Description
TITLE: MCC Supervisor
REPORTS TO: Director Maintenance Operations Control.
Overview:
The Maintenance Control Supervisor is responsible for leading and overseeing the Maintenance Control Center team, ensuring the safe and efficient operation of the airline’s fleet. This position involves coordinating and managing aircraft maintenance activities, handling technical issues, and collaborating with various departments to maintain compliance with regulatory requirements.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Leadership and Supervision:
- Lead and supervise the Maintenance Control Center team.
- Provide guidance, support, and performance feedback to team members.
- Conduct regular training sessions to keep the team updated on procedures and regulations.
2. Maintenance Control Operations:
- Oversee daily operations to ensure compliance with company policies, regulatory requirements, and safety standards.
- Coordinate with maintenance personnel, flight crews, and other departments to address and resolve technical issues promptly.
- Manage the allocation of resources to handle aircraft discrepancies and unscheduled maintenance events.
- Ensure timely and accurate communication of aircraft status and maintenance activities.
3. Regulatory Compliance:
- Stay current with aviation regulations, manufacturer recommendations, and industry standards.
- Implement and enforce procedures to ensure compliance with relevant regulatory requirements.
4. Collaboration:
- Collaborate with Dispatch, Flight Operations, and other departments to optimize aircraft availability while maintaining safety and compliance.
- Work closely with Maintenance Planning to optimize maintenance schedules and minimize operational disruptions.
5. Documentation and Reporting:
- Maintain accurate and up-to-date records of aircraft discrepancies, maintenance actions, and operational events.
- Prepare and submit required reports to regulatory authorities and internal stakeholders.
6. Resource Management:
- Manage resources efficiently to meet operational demands.
- Ensure proper staffing levels and allocate tasks based on team members’ expertise.
- Coordinate with external maintenance providers when necessary.
7. Decision-Making:
- Make informed decisions regarding aircraft maintenance, considering safety, regulatory compliance, and operational requirements.
8. Training and Development:
- Facilitate ongoing training and development programs for Maintenance Control Center staff.
- Foster a culture of continuous improvement and professionalism within the team.
9. Emergency Response:
- Contribute to emergency response planning and coordination.
- Provide leadership and support during critical situations.
10. Communication:
- Ensure effective communication within the Maintenance Control Center and with other relevant departments.
- Facilitate communication between team members, ensuring a collaborative and efficient working environment.
SKILLS AND QUALIFICATIONS:
The required skills in aviation are essential for the MCC Supervisor to effectively oversee maintenance operations and ensure compliance with safety regulations. Strong leadership skills are utilized daily to guide and motivate the maintenance team, fostering a culture of safety and excellence. Analytical skills are applied to monitor performance metrics, allowing the supervisor to identify trends and implement necessary improvements. Communication skills are crucial for collaborating with various departments and ensuring that all stakeholders are informed and aligned. Additionally, problem-solving skills are employed to address maintenance challenges promptly, ensuring that aircraft are maintained to the highest standards.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.