Job Description
Job DescriptionLocation: Caribbean
Compensation: Competitive salary + housing allowance
About the Opportunity
We’re driving a high-impact leadership search for an experienced General Manager to oversee a large-scale, all-inclusive resort in the Caribbean. This role demands a visionary operator who can elevate service standards, strengthen culture, and drive commercial success across a complex hospitality environment. The ideal leader brings deep Caribbean experience, proven operational excellence, and the ability to inspire large, diverse teams.
This is a high-profile, hands-on operational mandate overseeing:
- A large room resort with multiple dining outlets (with several new concepts slated for launch within the next year)
- Full hotel operations, including rooms, F&B, service delivery, guest experience, training, and quality assurance
- Culture building and team leadership in a property that has undergone leadership transitions
- Performance optimization and brand-driven service execution
- Continuous improvement of operational standards and stakeholder satisfaction
- Cross-functional alignment with corporate, franchise, and ownership groups
Requirements:
- Extensive Caribbean or Commonwealth hospitality leadership experience (required)
- Strong leadership experience and hands-on approach. We are looking for a GM who is going to walk the grounds and ensure high service across all sectors, including cleanliness, service and more.
- Strong background in Rooms and Operations with a proven record running large-scale, all-inclusive resorts
- Demonstrated success in complex environments with high guest volume and diverse service offerings
- Experience leading large teams and reshaping culture through communication, engagement, training, development, and accountability
- Ability to stabilize operations, uplift service delivery, and build trust across the organization
- Strategic mindset paired with a willingness to be highly visible and hands-on
- Exceptional stakeholder management and executive communication skills
- Expat-friendly profile welcomed