Physician Practice Representative - OB-GYN Office

Job Description

Job DescriptionExciting opportunity to join our growing team in Homestead! Seeking a physician practice representative with experience working in a busy, OB-GYN medical practice setting. Patient reception/front desk experience preferred.

DUTIES AND RESPONSIBILITIES:

• Greets patients, in person or on the telephone; answers or refers inquiries.
• Prepares patients for the health care visit. Including vitals (height, weight, BP, etc.), past medical history, and reason for visit/chief complaint.
• Directs and/or accompanies patients to the examining room.
• Arranges examining room instruments, supplies, and equipment.
• Records patient examination, treatment, and test results.
• Reviews and/or records medical history.
• Assists health care providers during examinations.
• Prepares laboratory specimens.
• Performs basic laboratory tests on the premises.
• Disposes contaminated supplies.
• Sterilizes medical instruments.
• Administers medications on the premises.
• Authorizes drug refills as directed, telephones prescriptions to pharmacies.
• Provides medication and diet information and instructions, answers questions.
• Maintains inventorying stock & supplies, places orders.
• Follows operating instructions; troubleshoots breakdowns.
• Performs preventive maintenance; calls for repairs.
• Maintains a safe, secure, and healthy work environment.
• Follows, and enforces standards and procedures; complies with legal regulations.
• Maintains patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
• Enhances health care practice reputation.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from a two-year college or technical school, OR six months to one year related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations:
  1. CMA (AAMA) Certified – not required but strongly preferred
  2. Current Basic Life Support (BLS) Certification - required
• Computer skills required: Microsoft Outlook, Word, Excel, PowerPoint. Experience with EHR software strongly preferred.
• Other skills required:
  1. Phlebotomy and basic laboratory skills.
  2. Excellent interpersonal skills.
  3. Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.
  4. Detail-oriented and highly organized.
  5. Firm grasp on medical practices, administrative processes, and organizational policies.
  6. Knowledge of patient care and examination procedures.
  7. Able to maintain confidentiality at all times.