Job Description
Job Description
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
The Resident District Manager (RDM) is a senior operational leader responsible for overseeing all dining and hospitality functions across the primary account, while maintaining readiness to lead multiple locations as a District or Regional‑level director. This role manages a cross‑functional leadership team, partners directly with the client, drives financial success, and ensures exceptional service delivery across all operations.
Key Responsibilities
- Provide strategic leadership to all onsite management roles, including the Operations Manager, Catering Director, Executive Chef, and departmental supervisors.
- Serve as the primary point of contact for the client, ensuring strong communication, partnership, and alignment with organizational goals and expectations.
- Oversee day‑to‑day operations during typical Monday–Friday business hours while maintaining responsibility for catered events that may occur during evenings and weekends.
- Guide the development, motivation, and performance of all managers and frontline teams, fostering a culture of accountability, engagement, safety, and service excellence.
- Maintain oversight of multi‑unit potential, supporting additional locations as needed and demonstrating leadership readiness at the District/Regional level.
- Ensure consistent compliance with all food safety, sanitation, regulatory, and quality assurance standards across operations.
- Drive financial performance through effective P&L ownership, budgeting, forecasting, inventory oversight, and cost‑control strategies.
- Lead operational planning, innovation, and continuous improvement initiatives to enhance efficiency, menu execution, customer satisfaction, and service quality.
- Partner with senior leadership and cross‑functional teams—including Sales, Finance, and HR—on retention efforts, proposals, proformas, staffing strategies, and long‑term account success.
- Oversee catered event execution from planning to service delivery, ensuring flawless execution and strong client satisfaction.
- Ensure accurate, timely reporting and consistent adherence to policies, procedures, and organizational standards.
- Champion workforce development through training, succession planning, coaching, and building multi‑unit operational capabilities within the management team.
Required Qualifications
- Bachelor’s degree or a minimum of five (5) years of progressive multi‑unit or senior‑level leadership experience in food service, hospitality, environmental services, plant operations, or related support services.
Preferred Qualifications
- Proven success in leading diverse operational teams, managing client relationships, and overseeing complex food service programs.
- Strong financial acumen, with demonstrated experience managing budgets, contracts, and P&L performance.
- Excellent communication, presentation, and relationship‑building skills.
- Strategic thinker with the ability to analyze challenges, make effective decisions, and operate with resilience and professionalism.
- Experience managing catered events and high‑volume service operations.
- Proficiency in Microsoft Office Suite.
- Ability to travel if supporting multiple locations.
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…
Req ID: 1509454
Compass Corporate
ISAAC Warren SMITH
[[req_classification]]