Job Description
Job Description
Are you a detail-oriented professional who thrives in a fast-paced, people-first environment? Ledbetter Cowan Law Group is hiring a Client Services Administrator to join our Lifetime Peace of Mind Program (LPMP) team. This is not a back-office role — you’ll have regular interaction with clients, attorneys, and team members, playing a key part in delivering an exceptional client experience.
If you're confident, dependable, and take pride in clear communication, smooth coordination, and staying organized while working directly with others, this could be the perfect opportunity for you. Send us your resume today to become part of the team!
Compensation:
$40,000 - $50,000 yearly
Responsibilities:
What You’ll Be Doing:
In this role, you’ll support both clients and our internal team by ensuring every detail of the LPMP process runs smoothly. You'll help prepare legal documents, coordinate appointments, follow up on client needs, and support the LPMP Client Care Coordinator in delivering timely, high-quality service. This is a hands-on position that requires initiative, follow-through, and regular client-facing communication.
Key responsibilities include:
- Organizing and maintaining digital and physical client files, including filing, scanning, and document management
- Preparing estate planning documents, asset charts, and mailings with a high level of accuracy
- Coordinating document signings and in-office appointments, including greeting and interacting with clients
- Managing calendars and internal checklists to keep workflows moving
- Updating client records and maintaining case progress in PracticePanther (training provided)
- Assisting with quarterly update letters, client communications, and follow-up tasks
Qualifications:
- A professional, outgoing demeanor and the confidence to interact with clients in person and over the phone
- Strong organization skills and a love for keeping things on track
- A proactive, team-oriented mindset — you don’t wait to be told what to do
- Tech-savvy or willing to learn (we’ll train you on our systems)
- Prior experience in legal, administrative, or office coordination roles is a plus
- Notary Public certification (or willingness to obtain — we’ll cover the cost!)
About Company
Why Join Ledbetter Cowan Law Group?
Ledbetter Cowan Law Group provides a collaborative and supportive work environment with competitive benefits designed to support your professional and personal growth:
- Competitive Compensation
- Quarterly performance-based bonuses
- Health Benefits Stipend
- Dental Insurance
- Vision Insurance
- Life Insurance
- SIRA with Matching Contributions
- Generous Paid Time Off: 16 PTO days + 10 paid holidays
- Flexible Hours: Maintain work-life balance while meeting client needs and your own!
- Team Building Lunches
- Quarterly Team Building Activities
- Continuing Legal Education (CLE) Paid: Keep up-to-date with industry standards at no cost to you.
- On-site Training
- Free Parking
Please note: This is an on-site position