Job Description
Job Description
Who We Are
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
Come join us! For more information visit OWLServices.com and follow us on LinkedIn
The Role
The HVAC Service Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial HVAC systems to ensure safe, efficient, and reliable operation. This role requires strong technical expertise, a safety-first mindset, and a commitment to delivering excellent customer service in the field.
Key Responsibilities
- Diagnose, service, repair, and maintain commercial HVAC systems including:
- Rooftop units (RTUs)
- Split systems
- Heat pumps
- Package units
- Exhaust and ventilation systems
- Perform preventative maintenance to improve system reliability and energy efficiency
- Install new HVAC equipment, perform system start-ups, and ensure proper operation
- Troubleshoot electrical, mechanical, and control system issues
- Read and interpret blueprints, wiring diagrams, and technical manuals
- Accurately complete service reports, work orders, and documentation
- Communicate clearly with customers regarding findings, repairs, and recommendations
- Maintain service vehicles, tools, parts inventory, and job site cleanliness
- Follow all company, customer, and regulatory safety standards (OSHA, EPA, etc.)
- Coordinate with dispatch, service managers, and parts departments as needed
- Participate in on-call rotation and emergency service calls as required
Required Qualifications
- 4+ years of experience servicing commercial HVAC systems (or equivalent technical experience)
- Strong electrical and mechanical troubleshooting skills
- EPA Universal Certification (required)
- Ability to read schematics, wiring diagrams, and technical documentation
- Valid driver’s license with a clean driving record
- Ability to work independently with minimal supervision
- Strong customer service and communication skills
- Must have own basic tools
Preferred Qualifications
- Experience with commercial rooftop units and building automation systems (BAS)
- Manufacturer certifications (Trane, Carrier, Lennox, York, etc.)
- Experience in retail, convenience store, restaurant, or industrial environments
- Knowledge of controls, VFDs, and energy management systems
Physical Requirements
- Ability to lift up to 75 lbs
- Ability to climb ladders, work at heights, and access rooftops
- Ability to kneel, bend, and work in confined spaces
- Ability to work outdoors in varying weather conditions
Work Schedule
- Full-time position
- Overtime and on-call availability required
- Must be willing to travel
What We Offer
- Competitive pay based on experience
- Company vehicle, and phone
- Medical, dental, life, and vision insurance
- Paid time off and holidays
- 401 (k) match
- Ongoing training, certifications, and career advancement opportunities