Clinical Services Director

Job Description

We are seeking a Clinical Services Director to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Clinical Services Director plays a pivotal role in overseeing and enhancing the delivery of clinical care within a healthcare organization. This position is responsible for ensuring that all clinical services meet the highest standards of quality, safety, and patient satisfaction while aligning with regulatory requirements and organizational goals. The director leads multidisciplinary teams, fosters collaboration among clinical staff, and drives continuous improvement initiatives to optimize patient outcomes. They also manage resource allocation, budgeting, and strategic planning to support sustainable clinical operations. Ultimately, the Clinical Services Director serves as a key leader who bridges clinical expertise with administrative oversight to advance the organization's mission of providing exceptional healthcare services.

Minimum Qualifications:

• Bachelor’s degree in Nursing, Healthcare Administration, Public Health, or a related clinical field.
• Current and active registered Nurse license in state of Florida.
• Basic Life Support (BLS) certification.
• At least 5 years of progressive leadership experience in clinical services within a healthcare setting, and a minimum of 2 years of clinical nursing experience preferably in hospice, palliative care or related settings.
• Comprehensive knowledge of healthcare regulations, accreditation standards, and clinical best practices.

Preferred Qualifications:

• Masters degree in Nursing, Healthcare Administration, Public Health, or a related clinical field.
• Certification in healthcare quality, patient safety, or clinical leadership (e.g., CPHQ, NEA-BC).
• Experience with electronic health record (EHR) systems and healthcare informatics.
• Experience working in diverse healthcare environments, including outpatient and inpatient settings.

Responsibilities:

• Lead and manage clinical departments to ensure effective, efficient, and high-quality patient care delivery.
• Recruit, train, and evaluate clinical staff to build a skilled and motivated workforce.
• Develop and oversee clinical policies, QAPI initiatives, and regulatory compliance to maintain standards and improve care quality.
• Collaborate across disciplines to promote teamwork, evidence-based practices, and optimal patient outcomes.
• Manage budgets, operations, and community engagement to support service growth, patient satisfaction, and strategic partnerships.