Quality Assurance-QA - Key West International Airport

Job Description

Job DescriptionSalary:-$24.00/hr.
Great Benefits: 401K, Insurance: Medical, Dental, Vision, Life, Vacation, Holiday pay, uniform, meals, and more....!

Position Summary:

• To ensure the quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to the Brand standards to avoid waste; and that the line is always stocked, clean and safe. Works in assigned restaurant location as determined by management.

Responsibilities:

• Demonstrates knowledge of server sections, table numbers and seat numbers for assigned restaurant
• Reads tickets or kitchen display screens (KDS) and assembles orders in an organized fashion while ensuring the completion of each order
• Inspects dishes before delivery for accuracy, presentation, seasoning, and temperature
• Communicates important information between MOD, servers and the kitchen (i.e. Customer requests, Food allergies, Quantity counts on specific low inventory dishes, etc)
• Send complete orders out by table/seat number and follows all ticket requests (i.e. Send Solo, Split, For Table, etc)
• Directs team of food runners and servers to deliver plates properly and efficiently to the correct seat
• Demonstrates knowledge of all menu offerings and gives detailed descriptions of each item
• Adds additional garnish and condiments per specifications to dishes prior to being delivered
• Runs food as needed on an ongoing basis
• Performs Line Checks to ensure proper par levels of all required products are on hand on an ongoing basis
• Performs duties of barista and food preparation as needed
• Maintains a clean and orderly station in the kitchen
• Maintains a clean and orderly dish station
• Aid in moving and installation of beer, wine, and cocktail kegs
• Prepares ingredients for cooking, including portioning, washing, chopping, and storing according to MCA and Brand specifications and restaurant directions
• Washes, peels, cuts, slices, dices, and portions specific food and menu items as directed
• Wears proper personal protective equipment when required (i.e. gloves)
• Clean, sanitize, and organize all kitchen areas, walk-in coolers, reach-ins, and all storage areas according to MCA and Brand specifications
• Assists kitchen staff as needed
• Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
• Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA and Brand history, etc
• Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines
• Sweeps and mops as needed
• Performs other duties and side-work as assigned

Qualifications

• Demonstrated pleasant attitude and energy to ensure great customer service
• Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
• Proven experience as a food expediter or other related restaurant position
• Must have working knowledge of the restaurant floor plan
• Demonstrated ability to learn food and beverage knowledge and participate in training as required
• Ability to successfully pass all service, menu, and alcoholic drink testing for assigned concept at standards assigned by management within 2 weeks of completion of training
• Ability to work under pressure and multi-task in a fast-paced environment
• Ability to communicate clearly with customers and crewmembers regarding food and beverage orders and customer questions and concerns
• Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
• Ability to maintain a safe and clean restaurant for customers
• Ability to walk and stand for long durations
• Ability to do moderate to heavy lifting (25 lbs or less)
• Knowledge and adherence to MCA policies and procedures

• Knowledge and adherence to all airport rules and regulations
• Commitment to service of customers, staff, co-workers, and management
• High integrity and honesty, Work Ethic, passion, and commitment
• Ability to work scheduled hours, including weekdays, weekends, and holidays
• Follow through and dependability
• Knowledge and commitment to safety and food sanitation

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