Job Description
Job DescriptionDescription:
Position Overview:
The Public Area Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of all public spaces throughout Palm House. This includes lobbies, hallways, restrooms, outdoor areas, back-of-house spaces, and any other assigned locations. The ideal candidate takes pride in delivering a polished and luxurious environment that reflects Palm House’s elevated service standards.
This role requires strong attention to detail, efficiency, professionalism, and the ability to anticipate guest needs while maintaining a welcoming atmosphere.
Key Responsibilities:
Public Area Maintenance & Cleaning
- Clean, sanitize, and maintain all public restrooms, ensuring they are fully stocked and presentable at all times.
- Clean and polish floors, windows, mirrors, doors, railings, and other surfaces throughout the property.
- Vacuum carpets, sweep and mop floors, and spot-clean stains as needed.
- Dust furniture, décor, vents, light fixtures, and high/low surfaces regularly.
- Clean, sanitize, and refresh all lobby and lounge areas.
- Wipe down and disinfect high-touch areas, including door handles, elevator buttons, handrails, and seating.
- Maintain cleanliness of back-of-house corridors, staff restrooms, breakrooms, and laundry staging areas.
Outdoor & Grounds Support
- Maintain cleanliness in outdoor public spaces, including entryways, walkways, pool areas, patios, and driveways.
- Remove debris, wipe down outdoor furniture, sweep leaves, and maintain overall outdoor appearance.
Guest Service & Communication
- Greet guests with professional and friendly demeanor.
- Respond promptly to guest requests and deliver excellent service.
- Notify management of any maintenance issues, safety hazards, or supply shortages.
Supplies, Equipment & Inventory
- Restock public area supplies including paper goods, soap dispensers, air fresheners, and cleaning products.
- Operate housekeeping equipment safely (vacuums, carts, floor equipment).
- Report any damaged equipment or supply needs to a supervisor.
Safety & Compliance
- Follow all Palm House safety, sanitation, and chemical-handling procedures.
- Adhere to OSHA guidelines and company policies.
- Immediately report unsafe conditions, spills, or hazards.
Additional Duties
- Support the housekeeping team with linen retrieval, trash removal, or room-attendant assistance as needed.
- Assist with event setups or breakdowns as assigned.
- Perform other duties as assigned to support overall operations and guest satisfaction.
Qualifications:
- Previous housekeeping or public area cleaning experience preferred.
- Strong attention to detail and ability to work independently.
- Excellent time-management skills.
- Ability to interact professionally with guests and team members.
- Reliable, honest, and committed to high-quality work.
- Flexible availability, including nights, weekends, and holidays.
Physical Requirements:
- Must be able to stand and walk for extended periods throughout the shift.
- Ability to lift, push, and pull up to 40–50 lbs (trash bins, supply carts, equipment).
- Frequent bending, stooping, stretching, and reaching.
- Ability to work both indoors and outdoors in varying weather conditions.
- Must be able to safely operate housekeeping equipment.
- Ability to perform repetitive movements and handle physical tasks for the duration of the shift.
Requirements: