Job Description
Job Description
TECHNICAL TRAINER CIPP
Waterline Renewal Technologies: the parent company to Perma-Liner Industries, LMK Technologies, and Lightray, APM Permaform and Pipelining Supply an industry leader for cured in-place pipe (CIPP) lateral renewal technology. They are a manufacturer and technology provider, serving municipal contractors in the trenchless CIPP rehabilitation business sector. The Technical Trainer is part of the Technical Service Team and will report to the Director of Service. This position requires minimal supervision, the ability to travel and perform tasks as part of a team and independently. The company is headquartered in Elk Grove Village, Ill.
TASKS
• Become educated in the WRT liner manufacturing/Resin departments and understand the manufacturing process for all WRT systems in detail.
• Be efficient in creating liner samples.
• Be efficient in explaining all of WRT's lining processes from manufacturing to installation.
• Become an expert at setting-up and performing live above ground demonstration for each of the lining systems.
• Perform test for product or method research, can document and report all results efficiently and correctly.
• Become extremely knowledgeable and competent in all WRT processes and can train any contractor how to install the WRT process efficiently and correctly.
• Monitor, evaluate, or record training activities or program effectiveness.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Develop alternative training methods if expected improvements are not seen.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Become familiar and be able to operate all the software utilized by WRT in such a position as the employee.
• Keep his/her work site and equipment clean and maintain a safe work area.
• Comply with all company policies.
• Always conduct himself/herself in a professional manner representing WRT, to the best of his/her ability.
• Not take short cuts but displays a desire to excel at WRT and has their best interest at heart.
• Bring new ideas, concepts, methods, processes, materials and equipment to WRT in an effort to further WRT's position in the trenchless industry.
The Employee shall also perform such other duties as are customarily performed by one holding such position in other similar businesses or enterprises as that engaged in by the Employer and shall also additionally render such other and unrelated services and duties as may be assigned to Employee from time to time by Employer. Employee does further acknowledge that the
activities listed above or such other activities as may be assigned to him may benefit the Employer.
MINIMUM SKILL REQUTREMENTS
• Extremely organized and able to easily multi-task large volumes of projects at once
• Excellent verbal and written communication skills
• Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and educate via written, oral, and visual media.
• Ability to travel 50%, or more, to train and service our customers.
• Ability to work in a team environment and independently as needed.
QUALIFICATIONS
• High School Diploma/GED, Mechanical aptitude
• Ability to trouble shoot equipment malfunctions necessary.
• Knowledge/training in plumbing helpful.
• Previous trainer or educator experience (preferred)
• Ability to travel for extended periods of time required.
• Passport or ability to obtain passport required.
Company DescriptionWaterline Renewal Technologies (“WRT”) is a private equity backed company comprised of leading products and technologies that help solve challenges in the global water market. We provide superior long-term solutions through the innovation and experience of our people and industry leading brands: AP/M Permaform, ConShield Technologies, LMK Technologies and Perma-Liner Industries, whom are focused on helping our customers and end-users improve water-use integrity by rehabilitating degraded infrastructure and revitalizing efficiencies, which in turn protect people, the environment, and mission critical assets.
Company Description
Waterline Renewal Technologies (“WRT”) is a private equity backed company comprised of leading products and technologies that help solve challenges in the global water market. We provide superior long-term solutions through the innovation and experience of our people and industry leading brands: AP/M Permaform, ConShield Technologies, LMK Technologies and Perma-Liner Industries, whom are focused on helping our customers and end-users improve water-use integrity by rehabilitating degraded infrastructure and revitalizing efficiencies, which in turn protect people, the environment, and mission critical assets.