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Concierge Night Auditor

Express Employment Professionals
locationDelray Beach, FL, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

A premier residential community dedicated to providing a safe, welcoming, and service-oriented environment for its residents and guests is seeking dependable and professional Concierge/Front Desk Associates to join our team.

Position Overview:

The Concierge serves as the first point of contact for residents, guests, and vendors. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle a variety of administrative and customer service tasks. Because our front desk operates 24 hours a day, 7 days a week, associates must have schedule flexibility, with some shifts starting and/or ending at midnight.

Key Responsibilities:

  • Greet and assist residents, guests, and vendors professionally and courteously.
  • Monitor property entry points and maintain visitor/vendor logs.
  • Answer phone calls, emails, and in-person inquiries promptly.
  • Assist residents with package acceptance, deliveries, luggage carts, and concierge requests.
  • Conduct regular property walks and light security checks.
  • Maintain the cleanliness and order of the front desk and lobby area.
  • Log daily activities, incidents, and important information for management review and reference.
  • Enforce condominium policies respectfully and consistently.

Qualifications:

  • Previous experience in front desk, concierge, hospitality, or customer service preferred.
  • Strong communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Ability to remain calm and handle situations with discretion and tact.
  • Basic computer skills and the ability to use scheduling or logging software are required.
  • Flexibility to work evenings, overnights, weekends, and holidays as needed.
  • Must pass a background check and drug screening.

What We Offer:

  • Competitive hourly pay.
  • Flexible scheduling within a 24-hour operation.
  • Opportunity to work in a professional and welcoming residential community.
  • Growth potential within property management and hospitality services.
  • Both part-time and full-time employment opportunities are available for weekday and weekend shifts.

#3264OS

Company DescriptionOur mission has been simple: connect people with great jobs and help clients find exceptional talent across industries, including professional, light industrial, office services, logistics, skilled trades, and more.

Company Description

Our mission has been simple: connect people with great jobs and help clients find exceptional talent across industries, including professional, light industrial, office services, logistics, skilled trades, and more.

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