Job Description
Job Description
Come join our team…
Trump National Golf Club Jupiter is a family oriented 5-star golf club located in the heart of Palm Beach County. This premier club features an award-winning 18-hole golf course, state-of-the art clubhouse, the finest of dining venues, spa and fitness center and a resort style pool. All coming together to make this one of the most desirable clubs in all of Florida.
At Trump National Golf Club Jupiter, our mission is to provide a memorable experience for the entire family to enjoy. This is achieved through our world-class facilities and the superior service provided by our dedicated staff.
If you wish to join an elite team, Trump National Golf Club Jupiter is currently hiring. Successful candidates must have a passion for the hospitality industry, commitment to excellence, great communication skills, strong work ethic, and understand the importance of teamwork.
Applications are now being accepted for the following position:
Food & Beverage Captain
Summary: Supervises and coordinates the activities of the dining room service staff in a high volume, fast-paced environment, while ensuring that the members and guests have an exceptional dining experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Schedules dining reservations and coordinates special dinner parties &/or services for members and guests.
- Supervises the dining room staff and supports them throughout service.
- Trains dining room staff according to Club standards, including steps of service, menu items, use of the POS (JONAS) system, etc.
- Assists with setting floor plans and table assignments.
- Greets members and guests and assists with seating.
- Assigns work tasks and coordinates activities of dining room staff to ensure prompt and courteous service to members and guests.
- Anticipates members and guests’ needs, while ensuring that service exceeds expectations.
- Checks tables throughout service for member satisfaction.
- Resolves member/guest complaints in a timely manner.
- Coordinates food service between kitchen and service staff.
- Assists with service of food by preparing beverages, expediting food orders and clearing/resetting tables as needed.
- Inspects dining room serving stations for cleanliness and organization.
- Requisitions table linens and other dining room supplies for tables and serving stations.
- Conducts daily line-up with dining room staff.
- Performs opening and closing duties in a timely manner.
- Ensures all safety, accident and emergency protocols are in place and consistently followed.
- Adheres to and enforces all Club policies and procedures.
Supervisory Responsibilities: Directly supervises up to 25 service staff members in the Dining Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High School diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the Club.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of guest reservation systems, Microsoft Word, Microsoft Excel and POS system (preferably JONAS).
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
EOE/DFWP
Trump National Golf Club participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.