Job Description
Job DescriptionSalary: $30-35 / hour
About ETC Florida
ETC Florida is a leading provider ofluxury residential technology solutionsacross South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates.
For over 30 years, weve helped clientsWOW & AMAZEin their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience.
Our Core Values
We are a team that is committed to:
- SERVICE THE CLIENT ABOVE ALL ELSE
- BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE
- BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO
- EXHIBIT HONESTY, RESPECT & INTEGRITY
- WORK AND ACT AS A TEAM
These values guide everything we dofrom how we communicate, to how we install, support, and maintain the systems entrusted to us.
Position Overview
TheLevel 2 Systems Technicianis a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments.
This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.
Responsibilities
Installation & Configuration
- Install AV, network, lighting control, automation, and low-voltage systems
- Assist with rack building, equipment wiring, panel terminations, and system integration
- Configure devices such as switches, WAPs, matrixes, amplifiers, and smart home components
- Support provisioning and system setup under guidance from Level 3 technicians or programming team
Fieldwork & Client Support
- Perform system testing, troubleshooting, and on-site diagnostics
- Support clients with system orientation and minor system adjustments
- Maintain a clean, professional, and safe work environment
Team Collaboration & Leadership
- Guide and mentor Level 1 technicians when needed
- Communicate clearly with project managers and engineers
- Report project progress, issues, and field conditions
- Represent ETC Florida professionally in clients' homes
Requirements
- 24+ years of experience in AV, low-voltage integration, smart home systems, or networking
- Proficiency with wiring, terminations, troubleshooting, and device installation
- Experience with:
Home automation platforms (Crestron, Control4, Savant, etc. preferred)
Lighting control systems (Lutron, Vantage a plus)
Residential networking (routers, switches, WAPs)
- Strong understanding of signal flow, cable management, and best practices
- Ability to read wiring diagrams, floor plans, and line drawings
- Comfortable in both active construction sites and high-end residences
- Clean driving record and professional appearance
- Strong communication and client-facing skills
Key Attributes
- Takes pride in craftsmanship and attention to detail
- Calm and resourceful when problem-solving on site
- Self-driven, organized, and reliable
- Positive attitude and team-first mindset
- Eager to learn advanced systems, certifications, and new technologies
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off & holidays
- Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
- Work on world-class luxury projects across South Florida
- Stable 30+ year company & SFBJ Best Places to Work
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance