Development Database Manager/CRM Operations Specialist (Altru)

Job Description

Job DescriptionBenefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Henry Morrison Flagler Museum is seeking a detailoriented and datadriven Development Database Manager / CRM Operations Specialist to oversee the accuracy, consistency, and overall integrity of our Altru CRM database. This role is essential to supporting fundraising, membership, stewardship, and organizational reporting efforts.

Key Responsibilities


Data Accuracy & Integrity

• Enter and maintain gifts, memberships, pledges, and constituent records in Altru.
• Identify and resolve duplicate records.
• Ensure proper gift coding, including funds, appeals, campaigns, benefits, and fair market value (FMV).
• Maintain accurate donor and member contact information, relationships, and communication preferences.

CRM Operations & Maintenance

• Conduct routine database audits and data cleanup.
• Manage data imports, exports, and basic global changes.
• Maintain consistent data standards, naming conventions, and workflow accuracy.
• Monitor user activity and support adherence to dataentry best practices.

Reporting & Lists

• Run standard development queries and reports.
• Produce mailing lists, donor lists, and event lists.
• Support leadership, board, and audit reporting with accurate, timely data.
• Review and verify reports before distribution.

Process Control & Documentation

• Follow and maintain documented dataentry procedures.
• Identify workflow issues or data inconsistencies as they arise.
• Update internal guides, documentation, and reference materials.
• Maintain strict confidentiality and security of donors and organizational data.

Required Qualifications

• Experience in database management or CRM operations, ideally in a nonprofit or fundraising environment.
• Working knowledge of Blackbaud Altru or a similar CRM system.
• High attention to detail and a strong commitment to data accuracy.
• Proficiency in Microsoft Excel and basic reporting tools.
• Ability to manage multiple priorities, follow established processes, and meet deadlines.

Preferred Qualifications

• Experience in Development or Membership operations.
• Familiarity with gift processing and donor acknowledgment workflows.
• Experience supporting reporting, reconciliation, and auditreadiness efforts.

The Flagler Museum is a drug-free workplace. Candidates must pass a mandatory drug screening and background check.
Apply Today!
Qualified applicants should submit a cover letter and resume.
No phone calls, please.