Job Description
Job Description
Job Summary:
We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.
Responsibilities:
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Greet prospects, answer inquiries, and schedule tours of the community.
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Conduct property tours, highlighting community features and benefits to prospective residents.
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Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.
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Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.
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Follow up with prospective residents via phone, email, and text to maximize conversion rates.
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Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.
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Process applications, conduct background checks, and verify qualifying criteria.
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Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.
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Participate in weekly leasing meetings, training sessions, and performance reviews.
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Maintain accurate records in property management software systems.
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Perform administrative duties, including filing, reporting, and correspondence related to leasing.
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Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.
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