Job Description
Job Description
The Role:
As a Front Desk Client Coordinator, you will play a pivotal role as a key liaison between our client's clients and internal departments. This role demands a refined demeanor and a commitment to delivering a superior, welcoming experience.
Key Responsibilities:
- Reception Management: Exuding professionalism by warmly welcoming clients and visitors and adeptly directing them to the appropriate department.
- Communication Mastery: Managing inbound phone calls, emails, and inquiries with precision, providing accurate and timely information to the designated contacts.
- Administrative Finesse: Executing various administrative tasks, including meticulous data entry, organized filing, and maintaining an immaculate front desk area.
- Interdepartmental Coordination: Collaborating seamlessly with diverse departments to facilitate effective communication and coordination of client-related activities.
Qualifications:
- Proven experience in client coordination, account management, or a similar role.
- Strong interpersonal and communication skills.
- Exceptional organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite.
- Problem-solving skills and a proactive approach to client satisfaction.