BDC Representative

Job Description

Job Description

We are selling tractors and equipment like crazy!

Are you a computer-savvy sales professional with great customer service & phone skills? Looking for a solid company with growth potential? Are you interested in making your own commission paycheck plus hourly pay? BDC Representativemight be the job for you! Previous call center experience and tractor/construction equipment knowledge are preferred but not required.

What we offer:

• Competitive pay, hourly plus commission ($15 per hour plus commission)
• Medical & Dental Insurance
• Life and Disability Insurance
• 401K Plan
• Holiday Pay
• Get paid weekly
• 5-day work week
• Growth Opportunities
• Fourth-Generation Family Owned & Operated
• Great working environment

Responsibilities:

• Complete extensive training regarding the product line.
• Maintain a strong knowledge base of all new product makes and models.
• Establish personal goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Call, follow up, and follow through with customers to set appointments.
• Complete quotes, return email/voicemail, and other administrative functions to include running credit applications and processing transaction paperwork.
• Support online customers through our eSales office.
• Work with customers in person.
• Follow up with existing and potential customers to generate leads and close sales.
• Must be willing to commute.

Qualifications:

• Previous experience with phones or telemarketing experience in the following fields: business development and customer service.
• Previous experience with the process of the scripts, power tracks, and alternative choices.
• Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
• Quality customer service skills and sales track record.
• Outgoing personality with expertise in developing relationships. (i.e., a “people person")
• First-class verbal, written, communication, and presentation skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
• Organized, multi-tasked, and self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Persuasive and able to overcome customer objections during the sales process.
• High personal achievement standards.
• Professional Appearance.
• Clean driving record and valid driver’s license
• Willing to submit to a pre-employment background check and drug screen

* Pay may vary based on experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.