Job Description
Job Description
As a full-time Groundsman at Brightwild, you help ensure our properties are clean, safe, and visually appealing from the moment guests arrive. Your work plays a key role in maintaining the high standards and welcoming atmosphere that define the Brightwild experience. You’ll be part of a team that values hospitality, attention to detail, and creating spaces that reflect the unique character of every Brightwild destination.
Pay Rate: $21 per hour
Work Hours: Full-time position requiring 32–40 hours per week, including weekends, holidays, and evenings as needed.
Responsibilities
General Duties
- Adhere to assigned work schedule with a high degree of reliability and punctuality.
- Maintain a clean, organized, and hazard-free work environment.
- Perform job functions in accordance with established standard operating procedures.
- Understand and follow all company policies as outlined in the Employee Handbook.
- Demonstrate high standards of personal grooming and appearance.
- Maintain professional and courteous interactions with guests, coworkers, vendors, and management.
Guest & Team Interaction
- Provide exceptional guest service by demonstrating a helpful and friendly attitude.
- Respond promptly and professionally to guest complaints and notify management when necessary.
- Communicate effectively with all departments to ensure smooth operations.
- Foster positive relationships with resort departments, vendors, and community partners.
Safety & Compliance
- Implement and adhere to all safety protocols and emergency procedures (e.g., evacuations, first aid).
- Identify and report hazards, accidents, injuries, and unsafe conditions immediately.
- Utilize appropriate protective equipment and follow OSHA and Hazcom safety guidelines.
- Maintain wet floor signage and other precautionary measures when applicable.
Grounds & Facility Maintenance
- Remove chewing gum and stains from all surfaces, including brick, concrete, and pool areas.
- Pressure wash walkways, pool decks, stairwells, and driveways as needed.
- Perform general outdoor cleaning, upkeep, and minor maintenance to enhance property appearance.
- Ensure equipment is clean, maintained, and stored properly.
Training & Growth
- Attend all required meetings, safety trainings, and development sessions.
- Continue to develop skills and knowledge relevant to the role.
- Assist with training other employees as directed.
Other Duties
- Perform additional tasks or responsibilities as assigned by management.
- Support guests and staff with reasonable accommodations as needed.
- Comply with all local, state, and federal regulations.
Functions
Customer Service
- Interact courteously and professionally with guests.
- Ensure prompt response and follow-up to guest concerns or complaints.
Product Delivery
- Maintain cleanliness and presentability of all outdoor areas.
- Operate tools and equipment such as pressure washers and hand tools effectively and safely.
Safety, Sanitation & Security
- Remain knowledgeable of emergency plans and procedures.
- Take immediate action to address safety, sanitation, or security concerns.
Requirements
Education:
- High school diploma or equivalent preferred.
Experience:
- Minimum 3 years of driving experience in the U.S.; valid driver’s license required.
- Experience using small equipment (e.g., pressure washers) strongly preferred.
Skills & Abilities:
- Ability to proactively identify and address safety hazards.
- Strong attention to detail and commitment to cleanliness and safety.
Physical Requirements
- Lifting/Carrying: Must be able to lift and carry up to 60 lbs frequently.
- Mobility: Must be mobile 100% of the time; position requires movement across properties.
- Standing/Bending: Frequent standing, bending, and kneeling required.
- Climbing: Ability to climb stairs as needed.
- Driving: Must be able to operate a pickup truck and travel between properties. Must possess a valid drivers license active for at least 3 years.
- Chemical Use: Familiarity with cleaning chemicals and appropriate use of personal protective equipment.
Benefits
- Full benefits package including health, dental, vision, and short- & long-term disability insurance
- Generous paid time off policy
- 401(k)