Job Description
Aesthetic plastic surgery practice in the heart of the affluent Coral Gables section of Miami is seeking an experienced Medical Office Assistant (MOA) for a full-time position. The Medical Office Assistant (MOA) will be responsible for the administrative, medical, and clerical tasks required to keep a healthcare facility running efficiently. The specifics of the role can vary depending on the day, but the core function is to support medical staff and ensure a positive experience for patients.
A successful applicant will act as an information resource and liaison to staff, physician, and patients. If you have experience in a small medical practice, we encourage you to apply for this position. Experience in an aesthetic private practice with boutique care is preferred. Excellent English written and oral communication is required; basic Spanish proficiency as a second language is beneficial but not required. This practice was formed by a renowned double board-certified plastic surgeon with an easy-going work environment making for a good work lifestyle. This job offers a tremendous opportunity for growth to an ambitious and motivated individual who wants to grow with the surgeon and advance over years. Therefore, the job will offer excellent stability and salary.
Duties and responsibilities
Patient and front-desk coordination:
- Greet and check in patients and visitors in a professional and friendly manner.
- Answer and manage phone system, directing calls and taking detailed messages.
- Schedule, confirm, and reschedule patient appointments, follow-ups, and procedures.
- Assist with patient intake, including helping them complete forms and recording personal and medical history.
- Address patient inquiries and resolve issues with patience and empathy.
Administrative support:
- Maintain and organize patient medical records, both electronic and paper, in compliance with HIPAA regulations.
- Assist pre-op department in preparing and clearing patient’s for surgery.
- Assist in managing incoming and outgoing emails, calls, and mail.
- Manage the upkeep of the front office and waiting areas.
- Order and maintain an inventory of office & medical supplies and other necessary materials.
- Prepare examination rooms, operating room (when needed), and patients for examinations.
- Assist the physician with follow up visits and consultations.
- Assist pre-operative team with patient surgical preparation for surgery.
- Proven experience working in a medical office, clinic, or other healthcare setting is highly desirable.
- Familiarity with medical terminology & procedures is a strong asset.
- Proficiency in electronic health record (EHR) systems and standard computer software
- Experience with phone answering systems.
- Excellent written and oral communication skills
- Monday to Friday
- English fluently (Required)
- Spanish fluently (Preferred)
- Medical Administrative Assistant (CMAA) or Medical Office Assistant (CMOA) is preferred
- Driver's License (Required)
Clinical assistance:
Eligibility:
Associate's degree Required or certification as a Medical Administrative Assistant (CMAA) or Medical Office Assistant (CMOA) is preferred. Bachelor’s Degree Preferred.
Job Type: Full-time
Pay: $18-$20 per hour, based on experience
Benefits:
· Flexible schedule
· Employee discount for plastic surgery and non-surgical aesthetic treatments
· Paid time off
Schedule:
Education: Associate’s Degree (Required); Bachelor’s Degree (PREFERRED)
Language:
License/Certification:
Work Location: In person