Card Services Coordinator

Job Description

Job Description

• Produce and review all daily or periodic reports related to debit and credit cards. Complete reconciliations of cash advances, VISA clearing and other general ledger accounts as required. Review all new credit cards for accuracy.
• Generate closed referrals/incentives promoting products and services according to credit union SPARK initiative standards.
• To provide friendly, prompt, professional and accurate service and support to all members and associates according to credit union SPARK initiative standards.
• Answer telephones, respond to written correspondence, monitor and respond to emails and telephone messages in a timely manner.
• Fraud monitoring/loss prevention – process VISA compromise notices. Utilize fraud detection systems to minimize losses. Receive and process fraud and dispute requests. Identify potential or evolving fraud situations and report them to management.

Company DescriptionAbout Us :
Velocity Community Credit Union is a progressive, full service financial institution that is passionate about helping its members. As a not-for-profit co-op, our dedicated employees can concentrate on providing superior service to our members while offering a full suite of products to meet all of their financial needs.

Company Description

About Us :\r\nVelocity Community Credit Union is a progressive, full service financial institution that is passionate about helping its members. As a not-for-profit co-op, our dedicated employees can concentrate on providing superior service to our members while offering a full suite of products to meet all of their financial needs.