Job Description
Job Description
ESSENTIAL FUNCTIONS:
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Interact positively with internal teams, contractors, and clients to promote a cooperative work environment.
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Schedule project meetings, track milestones, and monitor deadlines for telecom construction projects.
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Communicate project specifications, timelines, and deliverables to diverse stakeholders including field crews and vendor partners.
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Build and maintain effective partnerships across construction, engineering, and service delivery teams.
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Handle sensitive project and client information with absolute confidentiality.
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Adapt to dynamic, fast-paced project environments while maintaining attention to detail.
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Multi-task across multiple active construction projects while prioritizing competing demands.
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Demonstrate professional appearance, communication, and standards of behavior.
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Coordinate multiple projects simultaneously and thrive in deadline-driven environments.
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Maintain advanced proficiency with Microsoft Office tools including Excel, Word, and PowerPoint.
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Exhibit strong problem-solving skills with focus on quality and continuous improvement.
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Work independently and proactively to produce high-quality results with minimal supervision.
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Solve construction coordination challenges within established company standards and goals.
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Be conscientious, detail-oriented, and committed to delivering projects to specification.
RESPONSIBILITIES:
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Update tracking systems (e.g., Salesforce, Smartsheet, OSP tools) to reflect accurate project status.
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Track and report on construction milestones, permitting timelines, and expense records.
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Prepare and distribute project correspondence, meeting minutes, and reports.
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Support regional construction leads in resolving project issues and removing barriers.
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Develop and maintain project files ensuring data integrity and completeness.
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Coordinate document submission for permitting, inspections, and site readiness.
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Host regular project update meetings to capture and report status, risks, and next steps.
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Collaborate with internal service delivery teams on project documentation and handoffs.
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Respond quickly to outages, escalations, and emergency telecom system issues.
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Provide administrative support including timesheet tracking, trip planning, and supplies management.
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Generate ad hoc reports and project summaries as requested by leadership.
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Other duties as assigned by supervisor.
ESSENTIAL COMPETENCIES:
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Effective Two-Way Communication
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Critical Thinking
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Ethical Practice
MINIMUM QUALIFICATIONS:
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High school diploma or equivalent; Associate’s degree or equivalent work experience preferred.
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2+ years of experience in a telecom or construction project coordination role.
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Familiarity with fiber, wireless, and low voltage infrastructure preferred.
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Exceptional organizational and communication skills.
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Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and project tracking tools.
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Strong interpersonal skills with ability to build relationships across teams.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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