Unhitched Property Manager (AZ)

Job Description

Job DescriptionDescription:

Reports To: Regional Manager

Job Type: Full-Time, Exempt

Housing Requirement: Onsite housing is required and provided as a benefit.

About Unhitched RV

Unhitched RV is a hospitality-driven management and ownership group dedicated to elevating RV resorts, campgrounds, and outdoor destinations into unforgettable, high-performing properties. With a growing portfolio and a strong commitment to meaningful connections, we combine operational expertise with a guest-first approach to create places people love to visit—and can’t wait to return to.

Position Summary

The Unhitched RV Property Manager is responsible for overseeing all property operations, ensuring a safe, welcoming, and well-maintained environment for guests. This position manages daily park operations, staff, maintenance, reservations, customer service, and compliance with company policies. The role requires living onsite in the provided housing to ensure effective management and prompt response to guest and property needs.

Requirements:

Key Responsibilities

Operations Management

• Oversee all day-to-day operations of the RV park, including reservations, guest services, and maintenance coordination.
• Implement and enforce park rules, policies, and procedures.
• Monitor property safety and security; respond promptly to emergencies or issues.
• Financial & Administrative Duties
• Manage budgets, expense tracking, and financial reporting.
• Process payments, deposits, and refunds in accordance with company policy.
• Maintain accurate records of reservations, occupancy, and park activity.

Staff Supervision

• Hire, train, schedule, and supervise staff.
• Conduct performance evaluations and support professional development.
• Promote a positive and productive work environment.

Customer Service

• Provide exceptional service to guests, handling inquiries, complaints, and special requests professionally and promptly.
• Ensure guests have a positive experience that encourages repeat visits and referrals.
• Property & Maintenance Oversight
• Coordinate and schedule routine maintenance, landscaping, and repairs.
• Ensure amenities, facilities, and common areas are clean, functional, and inviting.
• Work with contractors and vendors as needed for specialized repairs or projects.

Qualifications

• Prior experience in property management, hospitality, campground/RV park operations, or a related field.
• Strong leadership, organizational, and customer service skills.
• Ability to manage budgets and perform basic financial tracking.
• Proficient with reservation and property management software.
• Able to work flexible hours, including weekends and holidays.
• Must be able to perform the essential functions of the job, with or without reasonable accommodation (including walking the property, occasional lifting up to 50 lbs, and responding to onsite needs).

Compensation & Benefits

• Onsite Housing: The Company will provide one free RV site as a condition of employment. Housing includes all utilities/amenities and is provided for the convenience of the employer.
• Competitive quarterly bonus structure
• 96 hours of PTO a year accruing after 90 days.

Working Conditions

• Work is performed both indoors and outdoors in various weather conditions.
• Must be available for after-hours emergencies.

Equal Employment Opportunity Statement

Unhitched RV is an Equal Opportunity Employer. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable l