Job Description
Job Description
Who we are:
Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.
Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery.
Job Title: Quality Control Laboratory Manager
The Quality Control Lab Manager is responsible for ensuring the quality and safety of products produced. The role requires managing and leading a team of lab technicians while collaborating with other departments to ensure that the products comply with regulatory and customer specifications. The manager is responsible for the daily operations of the quality control laboratory, developing and implementing quality control procedures and protocols, managing laboratory equipment and supplies, testing and analyzing raw materials, in-process and finished goods, investigating and resolving quality issues, and maintaining quality control documentation.
Organizational Relationships
Reports to:
Director of Quality Assurance
Reporting to this position are the following positions:
- Quality Control Chemist
- Quality Control Lab Technician
Responsibilities will include, but are not limited to:
- Oversee daily operations of the quality control laboratory, including scheduling and supervision of lab technicians.
- Perform and manage laboratory activities such as sample logging/management, record/document control, laboratory calibrations, reagent management, reference standard management, chemical inventories, and instrument qualifications.
- Develop and implement quality control procedures, SOPs, and protocols to ensure compliance with GMP regulations.
- Monitor and maintain laboratory equipment and supplies, including calibration and maintenance schedules.
- Manage the testing and analysis of raw materials, in-process materials, and finished products to ensure compliance with product specifications, including managing 3rd party laboratory samples, including assays, microbiological testing and release testing.
- Serve as the responsible party for the review of all test information (physiochemical, analytical and microbiological) towards the final release of raw materials and finished goods. Works under the oversight of Quality Assurance towards the release of finished goods to the consumer market.
- Investigate and resolve quality issues, including non-conformances and customer complaints.
- Investigate and resolve Out Of Specification (OOS) events using the guidelines put forth by the Food and Drug Administration (FDA).
- Prepare and maintain quality control documentation, including laboratory notebooks, SOPs, and batch records, as well as develop and maintain documentation for product specifications, testing procedures, and analytical forms.
- Participate in the development of new products, including product formulation, stability testing, and packaging validation, while providing technical support to other departments, including R&D, manufacturing, and customer service.
- Support validation activities as needed and provide project status reports to the manager as required.
- Provide training and guidance to technicians as required, including conducting one-on-one reviews with all direct reports to build more effective communications, understand training and development needs, address work-related issues, and provide insight for improvement of activity and performance.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
- Follow all current Good Manufacturing Practice (cGMP) procedures for the manufacturing of cosmetics (under the Federal Food, Drug, and Cosmetic Act (FD&C Act) and the Modernization of Cosmetics Regulation Act of 2022 (MoCRA)) and Over the Counter (OTC) drugs under 21CFR211 for all activities including batch manufacturing, raw materials acceptance, in-process, and final packaging of products.
- Perform any other duties or tasks required by the company, while promoting and demonstrating behavior consistent with the company's core values and policies.
Expertise/Skills:
- Must have 5 plus years’ experience in a Quality Assurance in regulated industry i.e. pharmaceuticals and food
- Excellent communication skills, both verbal and written
- Excellent attention to detail
- Ability to work at one’s own initiative.
- Must be able to thrive in fast paced work environment.
Education:
- Bachelor’s degree, ideally in a scientific field or equivalent work experience within the pharmaceutical and or OTC industry
Equal Employment Opportunity
Cosmetic Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability."