Job Description
Job Description
KEY JOB RESPONSIBILITIES:
- Responds to requests by radio, telephone, or other methods of communication.
- Oversees the front desk, answering phones, opening doors and greeting visitors.
- Wands persons entering the hospital to ensure contraband is not entering the facility as needed.
- Responds to emergency calls for assistance.
- Responds to Codes called within the hospital in real time to ensure the safety of staff and patients alike by diffusing situations using verbal de-escalation and CPI as needed.
- Conducts periodic inspection tours based on pre-determined priorities and conditions.
- Monitors CCTV security system, and must become proficient in the use of same, and develop the ability to trouble shoot if required.
- Maintains logs of inspections as required.
- Patrols hospital grounds to detect unauthorized persons or vehicles
- Completes incident reports as required.
- Responsible for securing, logging and safeguarding patients property.
- Participates in fire drills and other Life Safety awareness programs and documents as required.
- Participates in and supports a process to improve performance of services.
- Required to attend and be proficient at Crisis Prevention Intervention Training. This training would apply initially and annually thereafter.
- Serves subpoenas as requested.
- Appear in Court as needed to provide testimony.
- Provide escorts to Law Enforcement Agencies, Incoming admissions, Discharging patients and Visitors as required.
- Register and Log visitors to the hospital as necessary.
- Required to do lockups and unlocks of doors daily throughout the hospital.
- Duties not otherwise stipulated as assigned by the Manager of Security
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong organizational skills.
- Ability to handle deadlines and multiple priorities.
- Ability to follow direction from a supervisor.
- Ability to interact effectively with co-workers.
- Ability to independently interact with all levels of the organization including the divisional office.
- Ability to understand and follow work rules and procedures.
- Ability to work with computers and the necessary software typically used by the department.
- Ability to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
- Ability to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
- Ability to develop correspondence, reports, and operational directives.
- Ability to always remain alert; pay close attention to details.
- Ability to work under stress on a regular or continuous basis.
PHYSICAL DEMANDS AND CONDITIONS:
Works in a clean well-lit environment with fluctuating temperatures. Requires substantial periods of work utilizing a computer, monitor, keyboard, and mouse. Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 75 pounds; requires walking and standing; requires sitting; requires the ability to negotiate stairs; requires the ability to lift patients in and out of bed, wheelchair, and/or stretcher; requires the ability to reach or bend frequently; requires visual acuity and manual dexterity to operate equipment. Potential for exposure to blood and/or body substances and hazardous materials requiring observance of Standard Precautions and safe handling practices.