Lead Medical Assistant/Supervisor

Job Description

Job Description Benefits/Perks

• Competitive Compensation
• Great Work Environment

Job Summary
We are seeking a dedicated and experienced Lead Medical Assistant to oversee our team in a fast-paced private practice. The ideal candidate will possess strong leadership skills and a comprehensive understanding of medical practices, ensuring that our staff provides exceptional patient care. This role requires a proactive approach to managing daily operations, fostering teamwork, and maintaining high standards of patient care.

Responsibilities

• Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
• Answer phones and field questions about medical issues, identifying visit needs
• Track lab results, call in prescriptions, and handle basic medical office duties
• Supervise and coordinate the activities of healthcare staff to ensure efficient patient care delivery.
• Assist Neurologist with patient exams, procedures, and treatments.
• Perform clinical tasks such as taking vitals, administering medications, and conducting basic neurological assessments.
• Prepare and maintain exam rooms, ensuring proper sterilization and inventory of medical supplies.
• Document patient history, symptoms, prescriptions and treatment pans accurately in the EMR system.
• Oversee daily office operations, ensuring smooth patient flow and efficient scheduling.
• Handle patient concerns and escalate issues to physician or practice manager when necessary.
• Provide guidance and support to the patient care team, ensuring adherence to protocols.
• Conduct training sessions on medical terminology, anatomy knowledge, and patient care best practices.
• Assist with medical administrative support tasks, including coding and documentation.
• Ensure compliance with safety regulations and quality standards within the facility.
• Evaluate staff performance and provide constructive feedback for professional development.

Qualifications

• BLS Certification or Certified Medical Assistant desired
• Excellent customer service skills
• Strong attention to detail

Experience

• Proven experience in a supervisory role within a healthcare setting is preferred.
• Certified Medical Assistant (CMA) or higher license required.
• 3+ years of experience in neurology or a related specialty preferred.
• Strong knowledge of anatomy, patient care practices, and medical terminology.
• Experience in medical administrative support functions including coding is desirable.
• Certification in Basic Life Support (BLS) is required.