Licensed Esthetician Team Lead

Job Description

Job DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• Opportunity for advancement
• Training & development

Licensed Esthetician Team Lead
Hand & Stone Massage and Facial Spa Delray Beach, FL
Hand & Stone Massage and Facial Spa is a nationally recognized, membership-based spa brand specializing in massage, facials, and hair removal, with over 600 locations across the U.S. and Canada. At our locally owned Delray Beach location, youll focus on what you do bestdelivering exceptional skincare resultswhile working in a supportive, inclusive, and team-oriented environment.
We are seeking a full-time Licensed Esthetician Team Lead who is passionate about skincare, guest experience, and team development. This role combines hands-on service delivery with leadership responsibilities, supporting estheticians in achieving individual and team goals while upholding Hand & Stone brand standards.

Position Overview
The Esthetician Team Lead is a working leader who provides top-level services while mentoring, supporting, and motivating the esthetics team. You will act as a resource for clinical excellence, product knowledge, and service consistency, partnering with spa management to drive performance, education, and guest satisfaction.

Key Responsibilities
Client Care & Services

• Deliver exceptional facial and skincare services to members and guests
• Design and recommend personalized, progressive treatment plans aligned with client goals
• Educate guests on home care, retail products, and service enhancements
• Consistently meet or exceed service and retail performance expectations

Team Leadership & Support

• Serve as a lead resource for estheticians regarding services, protocols, and product knowledge
• Support onboarding, coaching, and ongoing skill development of the esthetics team
• Lead by example in professionalism, service quality, and guest experience
• Partner with management to reinforce standards, policies, and performance expectations
• Encourage team engagement, accountability, and a positive spa culture

Training & Performance

• Participate in and assist with hands-on training, workshops, and webinars
• Support education initiatives, including new services, devices, and retail launches
• Assist in tracking team progress toward sales, upgrade, and membership goals

Operations & Environment

• Help maintain cleanliness, organization, and professionalism of treatment rooms and common areas
• Ensure adherence to state regulations, safety standards, and brand protocols
• Promote memberships, referrals, and guest retention initiatives

Requirements

• Current Florida Esthetician License
• Proven strong retail and in-room upgrade performance
• Leadership mindset with the ability to coach and support peers
• Knowledge of facial services, advanced skincare treatments, and product lines
• Active professional liability insurance
• Excellent communication, professionalism, and guest-service skills

Benefits

• Competitive compensation: hourly wage plus commission
• Leadership growth and career advancement opportunities
• Ongoing education and training through Education on Demand platforms
• Flexible scheduling
• Positive, professional, and team-focused work environment
• Incentives and sales contests
• Employee discounts on services, products, and gift cards

If youre a motivated esthetician ready to take the next step in your career while continuing to do hands-on work you love, wed love to meet you.