Job Description
Job DescriptionAbout the Role:We are seeking a Bilingual (ENGLISH & SPANISH) Automotive Service Advisor with expertise in German cars to join our team. This role is perfect for someone with a passion for German automotive engineering and a commitment to providing exceptional customer service. We offer competitive salaries paired with weekly and monthly performance bonuses, allowing you to earn an uncapped wage. Low to No-Drama Zone. Only apply if you are willing to go above and beyond for our customers and provide exceptional service.
Responsibilities:
- Assist customers with scheduling service appointments and vehicle inquiries.
- Provide accurate and detailed information about German automotive services and repair.s
- Communicate with technicians to ensure the timely completion of work
- Upsell additional services and products to customers
- Maintain customer records and follow up on service satisfaction
Requirements:
- Must have two years of prior experience working as a service advisor in a European automotive repair shop!.
- Knowledge of German automotive brands and their service requirements
- Strong communication and interpersonal skills
- Must be bilingual.
- Willing to attend continuing education programs provided by the Employer
- In the past, we have tried to hire service advisers from diffeant industries, and has never worked out.
About Us:We have been a trusted name in German automotive service in Hollywood, FL, for over 25 years. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a stellar reputation in the community. Our employees enjoy a supportive and collaborative work environment with opportunities for growth and development.