Facilities & Building Operations Manager
Job Description
Job Description
CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker.
This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication.
Core Responsibilities
Building Operations & Reliability
- Own daily operational readiness of all buildings, grounds, and shared spaces
- Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems
- Lead preventative maintenance programs to reduce downtime, risk, and reactive spend
- Event Related building access and coordination with building owner and management team
Vendor & Trade Network Management
- Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security)
- Negotiate scopes, bids, SLAs, and service contracts
- Drive vendor performance using clear metrics, timelines, and documented outcomes
- Cost controls and operational expense reduction
Project & Renovation Oversight
- Lead small-to-mid size renovation and improvement projects from planning through completion
- Coordinate contractors, internal stakeholders, schedules, permits, and inspections
- Ensure work is delivered safely, on time, and within approved budget
Technology-Enabled Facilities Management
- Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests
- Maintain clean documentation, maintenance records, compliance logs, and asset tracking
- Leverage technology to improve response times, visibility, and operational control
Budgeting & Cost Control
- Own facilities operating budgets and track spend against forecast
- Prepare cost estimates for moves upgrades, repairs, and capital improvements
- Identify cost-avoidance opportunities without compromising safety or reliability
Safety, Compliance & Risk Management
- Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations
- Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants)
- Coordinate inspections, permitting, and regulatory filings as required
- Maintain a safe, compliant, and professional work environment at all times
Leadership & Communication
- Act as the single point of accountability for facilities operations
- Communicate clearly with executives, department leaders, vendors, and on-site staff
- Translate technical issues into plain-language updates for leadership
- Lead with urgency, professionalism, and follow-through
Required Experience & Profile
- 5+ years in facilities management, building operations, construction management, or a related field
- Proven experience managing vendors and trades, not just internal staff
- Demonstrated success managing budgets, schedules, and multiple concurrent priorities
- Strong problem-solving skills with a bias toward action and resolution
- Comfortable operating in a fast-moving, high-expectation environment
- Experience using ticketing systems, work-order platforms, or facilities software
- Ability to communicate effectively across leadership, operations, and skilled labor
- Working knowledge of building systems, life-safety requirements, and compliance standards
Preferred (Not Required):
- Degree or formal training in Facilities Management, Engineering, Construction, or Business
- Experience supporting corporate offices, event spaces, or multi-use facilities
- Familiarity with access control, security coordination, and modern workplace systems
Physical & Practical Requirements
- Ability to walk sites, inspect work, and be hands-on when required
- Ability to lift up to 30–50 lbs as needed
- Valid driver’s license and insurable driving record
- Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required