Experienced Automotive Service Advisor

Job Description

Job DescriptionBenefits:

• 401(k)
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Experienced Automotive Service Advisor


We are seeking an Experienced Automotive Service Advisor for our Service Department at Coconut Point Ford. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team.

Job Responsibilities


As a Service Advisor, you will meet and greet customers promptly, obtain the customer and vehicle information, and obtain all of the customers concerns and vehicle symptoms as described by the customer.

Additional responsibilities include:

• Determine and recommend needed maintenance based on age, mileage, and history of vehicle
• Review Multi-Point Inspection and accurately translate the technicians recommendations
• Prepare a complete and accurate estimate of cost for parts and labor
• Monitor the progress of each vehicle throughout the day
• Update the customers on the status of their vehicles on a daily basis
• Verifying that the final invoice reconciles with the work performed on the repair order
• Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer
• Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

Job Requirements

• Service Advisor Experience
• Proven track record of achieving exceptional Customer Satisfaction
• The individual must possess a high degree of personal ownership and accountability
• The individual must possess a high degree of integrity and professionalism
• The ability to work in a fast paced environment
• Self-motivated enthusiastic presence in a team environment
• Team Player
• Excellent communication skills
• Reynolds and Reynolds experience is a plus
• Consistent and stable work history
• Valid in-state driver's license
• High school diploma or GED equivalent required
• Pre-employment background check, and drug-screen required prior to being hired
• Professional appearance and work ethic

Benefits

• Family owned and operated
• Stability of an established company
• Aggressive pay plan with bonuses for above average NPS
• Salary plus commission
• Experienced and tenured management staff
• Weekly pay checks
• Paid vacation and holidays for full time employees
• Medical, dental, and vision plans
• Flexible medical spending account
• 401k
• Company paid life insurance

We are looking for the individual that believes in

Commitment to customer satisfaction

Honesty

Integrity

Loyalty

&

Loves to make a difference in whatever they do.

If you are looking for all of the above we look forward to meeting you soon.

Apply on line