Job Description
Job Description
Position Specifics:
Department: Service
Reports to: Service Manager
Location: Boynton
Supervises: None
Technician is responsible for repair and maintenance of a variety of agricultural, golf, lawn maintenance and construction equipment. This technician is required to go out into the field and service equipment. Sells the service to be provided for the equipment to new and existing customers. Candidate will be required to demonstrate a variety of skills from basic mechanical to complex technical diagnostics of modern computerized systems. Must be able to provide own basic tool kit. Must be able to navigate product support software, computer programs for work order maintenance and write reports for customers invoicing. Will be required to exercise good customer relations and handle customer complaints as well as maintain working relationship with fellow employees. Must always follow safety practices.
Job Qualifications:
· Experience working on equipment; preferable in Agricultural, Lawn maintenance or Construction
· Represents the company for the sale of service of machinery to customers in a defined sales area.
· Maintains all customer information in assigned territory for sales management
· Valid Florida Drivers License
· Mechanical knowledge, preferably z-tracks to 2/stoke equipment.
· Certification in automotive air-conditioning
· Read hydraulic schematics and diagnose hydraulic system faults
· Read electrical schematics and diagnose electronic faults
· Experience in diagnosing and repair of diesel engines
· Experience with telematics, desirable
· Strong communication skills, great sense of humor preferred
· Must be able to maintain files
· Basic Data Entry and write reports
· Must be able to work in a fast paced, extreme environmental conditions and meet deadlines
· Team builder
· Self motivated, over achiever
This position offers a very competitive benefits package; including medical and dental coverage, matching 401k and other benefits
Experience Requirement: 3-5 years of mechanic & sales experience
Travel Requirement: As needed to achieve success