Job Description
Job Description
Must Haves:
High School Diploma/GED
2+ years of healthcare front desk or healthcare call center experience with true scheduling experience
Strong understanding of radiology terminology and experience scheduling appointments
- MRI, CT-Scan, CAT Scan, x-ray, PET scan, Mammo, Nucmed, biopsies
Plusses:
Knowledge of ICD-9/ICD-10 coding and current CPT coding
Knowledge of commercial insurances and their portals (Cigna, Aetna, BCBS, UHC)
Day to Day:
This candidate will be assisting patients in scheduling their appointments for outpatient services. They will be taking a minimum of 70+ inbound/outbound calls per day. Calls will include but are not limited to preregistration, coordinating patient schedules to maximize patient and physician satisfaction, estimating patient financial responsibility, collect insurance information, payment information, and deductible. In addition, this candidate will ensure that the patient meets the hospital financial policies/guidelines for services scheduled. Lastly this candidate will communicate to the patient any necessary instructions and directions for their appointments plus any additional information from the doctor.
Company DescriptionInsight Global is a purpose-driven staffing and professional services firm founded in 2001 and headquartered in Atlanta, GA. With a mission to empower people through opportunity, the company offers staffing, consulting, and workforce solutions across industries. What sets Insight Global apart is its deep commitment to personal, professional, and financial development—both for its internal team and the clients and consultants it serves. Their culture is built on values like high character, servant leadership, and taking care of one another
Company Description
Insight Global is a purpose-driven staffing and professional services firm founded in 2001 and headquartered in Atlanta, GA. With a mission to empower people through opportunity, the company offers staffing, consulting, and workforce solutions across industries. What sets Insight Global apart is its deep commitment to personal, professional, and financial development—both for its internal team and the clients and consultants it serves. Their culture is built on values like high character, servant leadership, and taking care of one another