Job Description
Job DescriptionDescription:
“There are no strangers here, only friends we have yet to meet.” — Frank Oakes
We are seeking a tech-savvy and detail-oriented ECRS Specialist, IT Associate to support POS systems, back-office operations, and store technology. This role is responsible for managing ECRS Catapult, troubleshooting hardware and software issues, supporting associates, and ensuring smooth daily system operations in a fast-paced retail environment.
Why Join Us?
- Career Growth: Start as an apprentice and grow into a skilled floral professional. Your development matters to us—we invest in your success.
- Employee Discounts: Enjoy exclusive discounts on our delicious organic food, including dining and groceries.
- Community & Culture: Be part of a welcoming, supportive family that values diversity, collaboration, and personal growth.
- Work-Life Balance: We offer paid vacation time so you can rest, recharge, and take care of what matters most.
- Referral Rewards: Know someone talented? Refer them and earn rewards for helping our team grow.
Join the IT Team at Seed to Table – Now Hiring an ECRS Specialist!
Requirements:
Key Responsibilities:
- Support and maintain ECRS POS systems and Catapult Back Office
- Create and submit Worksheets, Dynamic Promotions, labels, and reports in Catapult
- Add, update, and manage items within the POS system
- Troubleshoot hardware and software issues including printers, registers, scanners, and card readers
- Respond promptly to service requests and technical issues from associates
- Train and support team members on POS systems and related technology
- Create and update store sig
nage using Adobe Illustrator - Test equipment functionality and ensure system accuracy
- Follow established IT processes, procedures, and timelines
Qualifications:
- Experience with ECRS POS systems and Catapult Back Office preferred
- Proficiency in MS Office, especially Excel
- Basic knowledge of databases and POS system principles
- Strong technical troubleshooting skills
- Detail-oriented with strong organizational and prioritization abilities
- Ability to communicate clearly and follow established processes
- Proficiency in English
- Reliable transportation and flexible availability, including weekends
- Must be 18 years of age or older and able to work full-time (up to 40 hours per week)
Physical Requirements:
- Ability to stand and/or walk for the duration of a scheduled shift
- Frequent bending, twisting, reaching, pushing, and pulling
- Ability to lift and/or move objects up to 25 lbs., and occasionally up to 50 lbs.
- Ability to work around store equipment, hardware, and workstations
- Ability to use ladders and step ladders as needed
- Ability to work in environments with moderate dust and cleaning agents
- Ability to work with a variety of fresh, dried, and processed products without allergic reactions
- Ability to occasionally work in tight spaces, including under counters or desks
How to Apply:
Ready to bring your culinary passion to life? Apply now on our Careers page and become a key part of the Seed to Table Family!
Stay Connected:
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- Seed to Table TikTok
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- Seed to Table LinkedIn
- Seed to Table YouTube
- Seed to Table Website
Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.