Job Description
Job DescriptionDescriptionTitle: Field Service TechnicianLocation: Remote - Based in NC or FL preferred. Open to strong candidates in VA, TN, MO. Salary Range: $50,000 - $60,000 / year. Plus, potential bonuses60% Travel Join our exceptional service team as we seek to add a highly skilled and customer-focused Service Technician to our ranks, renowned for their meticulous attention to detail. This position will play a key role in supporting the needs of our customers across the nation. This role involves 60% travel to our customers’ locations for startup, maintenance, and troubleshooting on CV Technology protected systems. You will receive training in the form of hands-on experiential learning, traveling to sites, shadowing and working alongside veteran technicians on service calls. Deployment in Canada, Mexico and occasionally other international locations may arise. If you are seeking an exciting career opportunity that offers both personal and professional growth within a collaborative team environment, this role is tailored for you.
Over the past 20 years in the industry, CV Technology has become one of the world leaders in superior fire and explosion protection design.
Key Responsibilities
- Commissioning of CV Technology explosion mitigation systems.
- Verify the functionality of the CV Technology protection system
- Providing familiarization training for plant personnel
- Provide outstanding service to our clients
- Emergency services in the event of system activation
- Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
- Submitting personal expenses and booking travel accommodations
- Quote spare parts and/or services
Requirements
- Job requires 60% travel to customer locations throughout North America (Normally 2-3 days per week). (required)
- Instrumentation and controls experience (preferred)
- Field service experience and/or mechanical experience (preferred)
- Knowledge of electrical systems, controls and low voltage wiring (preferred)
- 1-2 years heavy travel role experience highly preferred (preferred)
- Excellent customer relations skills. As a Field Service Technician you are the ambassador of our company. Customer focus and customer friendliness are therefore absolute requirements. (required)
- Good communications skills (required)
- Basic computer skills, including Microsoft Office Suite, expense reporting and travel booking. (required)
- Valid Drivers license (required)
Work Environment:
- Lift and carry a 50-pound load a distance of 20 feet
- Safely work inside or outside, at an elevated height from a ladder, man-lift, or platform
- Safely climb a 25-foot ladder, A frame, Extension or fixed variety
- Ability to safely work and/or stand on one's feet for an extended period
- Safely function in an industrial setting where manufacturing conditions exist.
- Implementing safety measures and precautions to address diverse weather conditions, such as rain, snow, and high winds, during outdoor assignments.
Benefits
- Medical, Dental & Vision Insurance
- 401K with company match 4%
- 15 Days annual PTO
- Paid Holidays
- Short/Long Term Disability
- Health and wellness program
- Discount program
- Life insurance
- Company sponsored events
- Career advancement opportunities
- Company Provided credit card, laptop, tool kit, tablet, uniform, PPE and cell phone
- Competitive wages
- Tier Level Career Progression
- Employee assistance program
- HSA/FSA plans
- Brochure of additional benefits