Enrollment Assistant

Job Description

Job DescriptionDescription:

International College of Health Sciences (ICHS) is seeking an Enrollment Assistant to support growth in nursing and allied health programs. The Enrollment Assistant provides exceptional administrative, technical, and enrollment support to staff, prospective, and current students—ensuring efficient processing and a welcoming environment for diverse, health-focused learners. ICHS is based in Boynton Beach, Florida and dedicated to empowering the next generation of healthcare professionals.

Purpose

The Enrollment Assistant plays a key role in the student journey, managing student records, guiding new applicants, processing enrollment documentation, and supporting campus and virtual recruitment events. This position works closely with Enrollment Specialists, with sensitivity to the confidentiality and regulatory requirements unique to nursing and healthcare education.

Responsibilities

Student Recruitment

• Greet visitors, students, and employees in-person, online, and by phone; provide prompt, courteous support and clear information about nursing programs.
• Represent the college at on-campus and virtual recruitment events, orientation sessions, and health career fairs as needed.?
• Maintain positive, cooperative working relationships with prospective students, academic advisors, and clinical partners.

Enrollment & Records Management

• Process and maintain student and applicant records in compliance with FERPA, healthcare privacy standards, and accreditation requirements.
• Collect and verify enrollment documentation, including transcripts, immunization, clinical eligibility paperwork, background checks, and credentialing materials.?
• Track applicant statuses and assist with nursing cohort enrollment cycles.
• Prepare, distribute, and file necessary enrollment documents.

Application Processing & Student Communication

• Guide students through application requirements, document submissions, and registration steps specific to nursing and healthcare programs.
• Respond to phone, email, and in-person inquiries; support applicants with technical or procedural questions regarding prerequisites or regulatory requirements.?

Administrative & General Office Duties

• Maintain confidential office records and digital files according to compliance standards.
• Manage supplies, photocopying, and department correspondence.
• Prepare departmental forms, reports, meeting minutes, and communications.
• Support special projects or compliance audits as required.
• Coordinate incoming and outgoing mail and manage calendar arrangements for the enrollment team.

Additional Duties

• Participate in the planning and delivery of new student orientation, with a focus on nursing program expectations.
• Support other enrollment and student services functions as assigned.

Requirements:

Qualifications

Education / Experience / Knowledge

High School Diploma or GED required; some college preferred. Two years’ full-time administrative support experience required (experience in a higher education or healthcare setting preferred).

Required Experience and Skills:

• Intermediate level technical skill sets with Microsoft Office Applications and Excel.
• Previous CRM (Customer Relationship Manager) experience preferred.
• Strong verbal and written communication skills; ability to provide clear support to nursing applicants and their families.?
• Excellent attention to detail, data entry, and document verification abilities.
• Understanding of healthcare student privacy requirements and enrollment regulations.
• Cultural sensitivity and ability to support a diverse student population, including applicants balancing academic, work, and clinical schedules.
• Ability to multitask, prioritize, and work both independently and as part of a team.
• High ethical standards and commitment to institutional compliance.

Working Conditions & Physical Requirements

• Standard office environment; moderate noise level.
• Frequently required to sit, use hands, and communicate. Occasionally required to stand, walk, and move materials up to 10 pounds, infrequently up to 25 pounds.
• Vision requirements include close, distance, and color vision.

Additional Information:At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary. International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.