Job Description
Job Description
Duties:
- Perform gel coat/paint cosmetic repairs
- Able to color match gel coat
- Follows manufacturer’s warranty procedures and guidelines for all repairs
- Perform structural repairs
- Maintains finishes to industry standards
- Knowledge of bottom repairs and painting procedures
- Complete repair work within the established timeframes
- Follows all procedures pertaining to safety and personal protection equipment
- Maintain a clean and environmentally safe work area
- Ensure quality of all work done
- Maintain inventory and materials
- Follow company procedures to provide efficient and quality repair and maintain safe and clean work environment.
- Improve customer service quality results and expectations by evaluating and modifying existing repair procedures and/or develop new procedures as required.
- Aid in identifying required repair process and estimate times associated to performing these repairs.
- Maintain a strong communication path between management, fellow staff and self.
- Continually update job knowledge by participating in training opportunities and read professional trade publications.
- Other duties as assigned.
Education, Qualification & Skills:
2+ years of experience as a fiberglass specialist. Maritime experience preferred
2+ years of experience in Gel Coat repair
Customer satisfaction, both internal and external
Effective customer communication
Technician efficiency/productivity