Job Description
Job Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Compensation:
$16 hourly
Responsibilities:
- Process additional administrative, bookkeeping. and accounting procedures as required
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
- Overnight shift; requires flexible hours
- Great communications. and excellent customer service skills are required
- High school diploma or equivalent required; some college preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
About Company
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun