Job Description
Job Description
Mission for the Role
The Project Administrator will drive smooth project operations and provide reliable support to the Tampa office as a whole, ensuring accuracy, organization, and excellent service for both teams and clients.
Outcomes:
- Internal Satisfaction: Achieve an internal satisfaction score of >90% from project managers, field teams, and support staff.
- Project Tracking: Demonstrated ability to simultaneously track 10–20 active projects while keeping all documentation accurate, organized, and up to date.
- Documentation Accuracy: Maintain 95%+ accuracy in project documentation, invoicing, and reporting.
- Process Reliability: Ensure contracts, PDFs, and project records are properly stored, sent, and saved in alignment with company standards.
- Office Support Contribution: Provide consistent, reliable administrative and operational support that contributes to the Tampa office’s overall growth, efficiency, and team alignment.
Competencies:
- Efficiency – Produces significant output with minimal wasted effort.
- Honesty/Integrity – Earns trust and maintains confidences; does not cut corners ethically.
- Organization & Planning – Plans, organizes, and tracks multiple projects with efficiency.
- Follow-Through on Commitments – Reliably completes tasks and honors deadlines.
- Attention to Detail – Keeps important details accurate and ensures nothing slips through the cracks.
- Proactivity – Anticipates needs, takes initiative, and brings new ideas forward.
- Flexibility/Adaptability – Adjusts quickly to shifting priorities and conditions.
- Calm Under Pressure – Maintains stable, accurate performance under tight deadlines or stress.
- Communication – Speaks and writes clearly and effectively with both internal teams and clients.
- Teamwork – Builds cooperative working relationships across departments and supports overall team success.
Culture Competencies (C/Sharpe Core Values)
The Project Administrator must consistently live out C/Sharpe’s RESTORE values:
- Relationships – Builds trust and meaningful connections with colleagues, clients, and partners.
- Effort – Goes above and beyond to meet commitments and support the team.
- Servant-Hearted – Humble, team-oriented, and grateful in supporting others.
- Trustworthy – Reliable, transparent, and fair in all dealings.
- Ownership – Takes accountability, commits to excellence, and seeks solutions.
- Results – Driven to deliver fact-based, outcome-oriented results.
- Excellence – Holds high standards, continuously improves processes, and strives for growth.
Required Experience & Skills
- Experience: 3–5 years in a project administration, office administration, or related support role.
Technical Skills:
- Proficiency in CRM systems, Procore, and Microsoft Office Suite.
- Ability to manage 5–10 projects without missing deadlines.
- Strong organizational and process management skills.
- Communication & Client Support: Proven ability to deliver satisfaction through professional communication and responsiveness.
- Team & Growth Support: Experience supporting hiring efforts, onboarding, and team meeting coordination.
Preferred / Nice-to-Have
- Industry-specific experience (construction, restoration, or related industries).
- Certifications relevant to project administration or construction management.
- Experience coaching, training, or mentoring others.