Front Desk Coordinator

Job Description

Job Description

Pay: $19-21/hour

Schedule:
Monday through Thursday 8:30AM – 5:00PM
Friday 8:30AM – 4:00PM
*May need to occasionally stay longer depending on last appointment scheduled

Requirements:

• 1+ year of Medical Front Desk experience
• Dermatology experience is highly preferred
• EMR experience is required – practice utilizes PowerSoft
• Ability to multitask and handle high-volume patients (~30-35 patients per day)

Responsibilities:

• Greeting patients, answering inquiries, and providing information
• Scheduling, rescheduling, cancelling appointments, confirming appointments, and managing appointment schedules
• Maintaining patient records, updating information, and ensuring accurate data entry
• Collecting payments, processing insurance information, and managing patient accounts
• Answering phones and assisting with general office tasks
• Communicating with patients, staff, and insurance companies, as well as coordinating with other departments
• Ensuring the reception area is clean, organized, and inviting
• Maintaining patient confidentiality and adhering to HIPAA regulations
• Addressing patient concerns and resolving issues effectively

#zip