Job Description
Job Description
Job Title:
Learning Specialist
Banesco USA is seeking a Learning Specialist for our Human Capital business unit.
Primary Job Duties:
- Serve as the primary point of contact and subject matter expert for the Learning Management System (LMS), providing technical support to colleagues and resolving system issues.
- Responsible for uploading, assigning, and tracking mandatory compliance training across the organization.
- Generate and analyze detailed reports for compliance and leadership to ensure 100% adherence to regulatory training requirements.
- Responsible for the management of the external training process which includes but is not limited to tuition reimbursement, external specialized training, etc.
- Create engaging training content and comprehensive user guides to facilitate on-the-job efficiency and the upskilling of new hires.
- Deliver training sessions through both virtual platforms and in-person workshops, ensuring a positive learning experience for all participants.
- Work closely with different business units to identify needs and deliver refresher training on specific departmental processes and technology.
- Proactively learn and master new internal technologies to effectively teach and support staff during system updates or migrations.
- Plan and organize training sessions, including scheduling, participant communication, and resource allocation.
- Performs other functions and/or duties as assigned by the Learning & Development Manager.
Job Requirements:
- Education: Bachelor's Degree in a relevant field or equivalent work experience.
- Experience: 1 - 3 years of experience in LMS administration and a background in delivering technical or process-based training.
- Technical Aptitude: A strong comfort level with learning new technologies quickly and the ability to translate technical steps into easy-to-follow user guides.
- Communication: Strong verbal and written communication skills, with the ability to facilitate training to audiences at all levels of the organization.
- Organization: Strong attention to detail and accuracy, particularly regarding compliance reporting and data management.
- Adaptability: Ability to work and complete tasks producing high-quality results within a fast-paced environment.
- Software Proficiency: Advanced computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
Benefits:
Paid Time-Off, Tuition Reimbursement, Paid Parental Leave, Medical, Dental, Vision, 401k Match, and Life, Supplemental Insurances, and Short-Term & Long-Term Disability benefits.
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