Job Description
Job Description
About Us:
We are a busy, modern hair salon committed to providing excellent customer service and high-quality beauty experiences. We’re currently looking for a Front Desk Receptionist to be the face of our salon and ensure smooth daily operations.
Duties include but are not limited to:
- Greeting and checking in clients with a warm and professional attitude
- Answering and directing phone calls promptly and courteously
- Managing appointments and schedules through our reservation system
- Responding to client inquiries via phone, Instagram, and other messaging platforms
- Assisting walk-in customers and managing waitlists as needed
- Handling customer check-outs and product sales
- Keeping the front desk and reception area clean and organized
- Supporting the salon team with general administrative tasks
Qualifications:
- Must be fluent in English
- Preferred: Ability to understand and communicate in Chinese (Mandarin)
- Previous customer service or front desk experience preferred
- Familiarity with salon booking/reservation systems is a plus
- Comfortable using Instagram and social media platforms
- Strong communication and organizational skills
- Friendly, reliable, and professional demeanor