Job Description
Job Description
Tri-Co Communications, a Motorola Solutions Inc. Manufacturer Representative and Elite Service Partner is currently searching for a Field Service Technician.
We have openings in our Ocala and Lecanto Offices. If you are a confident, positive, and creative thinker, enjoy building relationships, can work independently, and are looking for a rewarding career… we need to talk to you.
The ideal candidate will have the ability to assist our customer base by implementing, maintaining, and repairing both business-critical and mission-critical communications at a subscriber (radio) and infrastructure level. Field Service Technicians are responsible for the implementation of Motorola Solutions' two-way communications products. The Field Service department is on call 24/7/365 to support mission-critical systems for our public safety customers.
Responsibilities include the optimization and support of complex communication systems.
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Experience as a Communications System Technician
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Experience with P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment.
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Experience with the installation of mobile radios into various locations (vehicles, rack equipment, and custom configurations).
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Experience running cables throughout buildings.
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Experience removing and installing antenna systems on the exterior of buildings.
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Ability to attend and participate in large-scale preventative maintenance checks on end-user vehicles and communication equipment.
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Experience installing camera/security system is a plus, but not required.
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Must be able to successfully pass and maintain the ability to pass background checks and obtain security clearances as well as possess and maintain a clean driving record.
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Ability to be on-call 24/7/365
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Must be highly computer literate with proficiency in Google Suite of products (Drive, Gmail, Sheets, Docs).
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Must have strong self-management skills and “people” skills to work closely with Motorola’s customers and subcontractor partner community, as well as Motorola Sales, Engineering, Project Management, and customer service teams.
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Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.
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Must be able to solve customer problems quickly during stressful situations
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Experience in the configuration and testing of Motorola's two-way radio and subscriber products.
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FCC license and industry certifications such as ETA are a plus.