Orthopedic Technician, DME

Job Description

Job Description

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make
industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our benefits package for PRN OR FULL TIME Employees consists of the following:

• 401k plan after 6 months of service with company match
• Employee Assistance Program that is available 24/7
• Employee Appreciation Days & Events

As Southeast Orthopedic Specialists continues to grow, we are hiring a DME Technician for our Northside Clinic in Jacksonville, FL! Please see below for the functions and requirements for this specific position:
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DME TECHNICIAN | FULL-TIME | Northside Location, JACKSONVILLE, FL
Responsible for casting, applying splints, dispensing and applying DME items per the physicians’ orders, along with performing
and maintaining administrative work.

QUALIFICATIONS

• Applies and adjusts fiberglass casts and assembles and attaches orthopedic traction equipment and devices as directed by
  the physician.
• Educates the patient on the proper care of casts/splints and proper usage of the DME items.
• Knowledge of DME carried in clinic and the indications for each product.
• Maintains log sheets and spreadsheets as required by the Department.
• Places orders using calculated par level with the ability to adjust based on other clinic factors.
• Works with Rapid Auth Team to determine patient financial responsibility for and communicates this to patient. Directs
  patient how to pay.
• Attends department staff meetings as needed with occasional travel required.
• Available to provides coverage at any CORE clinic location.
• Participates in training new staff.
• Resource for staff and providers regarding department specific questions.
• Occasional suture/staple removal when needed and wound care dressings with explanation to patients on proper care for
  wounds.
• Puts received stock away in orderly and timely fashion. Ensures work areas are kept organized and tidy.
• Reports new usage trends to DME Manager.
• Performs a visual review of inventory on a daily basis to ensure adequate inventory is in stock for upcoming clinics.
• Assists in clinic where necessary.
• Completes tasks in CPS, Spotfire or other systems in a timely manner.
• The job holder must demonstrate current competencies for job position.

ESSENTIAL FUNCTIONS

• Monitors the authorizations of upcoming surgical cases.
• Ensures authorizations are obtained in a timely and accurate manor.
• Verifies patient demographic information and insurance eligibility.
• Document’s authorizations and progress of authorizations in the patient’s chart.
• Must be able to communicate effectively with physicians, patients, and co-workers and facilities. Be capable of establishing good working relationships with both internal and external customers.
• Assist surgery schedulers and procedure schedulers with STAT authorizations.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

• Completion of Sports Medicine, Orthopedic Technician training program or Medical Assistant program.

KNOWLEDGE

• Knowledge of principles, practices and techniques of DME.
• Knowledge of DME orthopedic standards.
• Knowledge of DME equipment and supply inventory levels in order to monitor inventory levels.
• Knowledge of custom DME measuring devises.

SKILLS

• Skill in establishing and maintaining good working relationships with physicians, clinic staff and patients.
• Experience working in an EMR system. Experience with operating a fax/copy machine necessary.
• Skill in developing and maintaining department quality assurance.
• Work environment phone skills necessary.
• Efficient time management and organizational skills required.

ABILITIES

• Ability to evaluate department/clinic inventory levels and report changes/variances to the DME Manager.
• Ability to communicate clearly and establish/maintain effective working relationships
• Ability to maintain confidentiality.
• Ability to adapt to changes in a fast-paced environment.

ENVIRONMENTAL WORKING CONDITIONS

• Active office environment with bending, twisting, standing and lifting.
• Some travel within community.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with an active office environment.
• Manual dexterity using a computer keyboard.

** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.**

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