Scheduling Coordinator (PVT Duty Home Care) -- Boca Raton, FL

Preferred Care at Home of Boca Raton and Delray Beach

Boca Raton, FL, USA

Published: 6/14/2022

Manufacturing

Full Time

Job Description

Preferred Care at Home of Boca, Delray & North Palm Beach is growing, and we’re hiring a Scheduling Coordinator to help match the right caregiver with the right client, every time. If you’re organized, proactive, and calm under pressure, you’ll thrive here.

What You’ll Do

Own daily scheduling and coverage for private duty home care cases (short and long shifts).
Match caregivers to clients based on skills, preferences, geography, and availability.
Manage call-outs, last-minute changes, and weekend/after-hours rotations with professionalism.
Maintain accurate schedules and documentation in our systems (e.g., WellSky, Hireology, OpenPhone, Tapcheck).
Communicate clearly with clients, families, caregivers, and internal teams via phone, text, and email.
Track attendance, on-time arrivals, and compliance items; escalate issues as needed.
Support new case starts, caregiver introductions, and ongoing service coordination.
Contribute to a positive, solution-focused culture that respects caregivers and delights clients.

What You Bring

1–2+ years in home care/home health scheduling, healthcare staffing, or related high-volume coordination role.
Strong phone presence, excellent writing, and confident problem-solving.
Master organizer: you juggle priorities, think ahead, and follow through.
Tech-savvy with scheduling/EMR tools (WellSky preferred) and Google Workspace/Sheets.
Knowledge of ADLs, caregiver qualifications, and Florida home care basics a plus.
Bilingual English/Spanish or Creole is a plus.

Schedule & Pay

Full-time, on-site (Boca Raton).
Rotating after-hours/on-call coverage shared by the team.

Why Join Us

Mission-driven agency with a strong reputation for client care and caregiver support.
Fast-paced, supportive environment with room to grow.
Your work directly impacts families in our community.