Job Description
Job Description
Major Responsibilities: The Admissions Advisor is responsible for identifying, recruiting, and enrolling prospective students in the University's academic programs. Serving as a trusted representative and consultant, the Admissions Advisor guides candidates through the complete enrollment journey by building meaningful relationships, understanding individual educational and career aspirations, and connecting students with programs and resources that align with their goals. This role integrates strategic recruitment efforts with personalized advising to support informed decision-making and drive enrollment success.
Specific Duties and Responsibilities:
- Maintain a thorough knowledge of the University’s policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student’s enrollment.
- Obtain a thorough knowledge of the University’s objectives, requirements and content of all programs of study offered in order to present complete and factual information to prospective students.
- Identify, recruit and enroll prospective students by conducting interviews with them and parents to provide program information and requirements, by assessing prospective student’s post-secondary education needs, and by finishing the enrollment process as appropriate.
- Work closely with students to identify, refine, assess and determine student’s educational and career goals, providing ongoing advisement to those students.
- Facilitates the student enrollment process by interacting and collaborating with the academic/ administrative units of the institution.
- Deliver personalized assistance to active-duty military students and veterans.
- Organize, maintain, and update all student admissions information in the database, as well as in the students’ file.
- Complete and process all enrollment documents and ensure the student’s file meet audit requirement standards.
- Communicate with students on a regular basis and follow-up class participation to promote retention and educational continuity.
- Conduct tours of the University for prospective student and parents.
- Maintain a leads management program of prospective students which includes number of leads, follow-up calls, and enrollments.
- Participate in recruiting activities such as University fairs, career days, education fairs, festivals, and any other activities to promote, develop and maximize enrollment opportunities. This activity may fall on any day including weekends and after regular work hours.
- Participate in the self-studies and committees conducted by the University.
- Participate in the new students’ orientation.
- Support and participate in University’s Commencement Ceremonies.
- Performs any special project assigned by the President or supervisor.
- Performs other duties as assigned.
- Ensure they are in compliance with Title IX of Education Amendments Act of 1972.
- Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations.
- Read, understand and comply with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook and institutional effectiveness process.
- Responds to communications (email/voicemail) on a daily basis.
Requirements:
1. HS, Associate, bachelor’s, or master’s degree
2. English/Spanish required
3. Customer Service and teamwork skills
Schedule:
- Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm
- *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm)
Job Type
Full-time