Admissions Coordinator (closer)

Job Description

Job Description

Pay: $70,000.00 - $100,000.00 per year

Job description:

Overview
We are seeking a dedicated, organized, and empathetic Admissions Coordinator to be the first point of contact for individuals and families seeking treatment. This role plays a vital part in guiding prospective clients through the admissions process, ensuring a smooth transition into care, and helping them take the first step toward recovery.

Responsibilities

• Serve as the first point of contact for incoming client inquiries.
• Conduct pre-admission screenings and initial assessments to determine eligibility.
• Collaborate with clinical and medical teams to coordinate evaluations and admissions.
• Accurately document all client interactions.
• Ensure compliance with HIPAA and other confidentiality standards.
• Verify insurance benefits and explain coverage details to clients/families.
• Maintain regular communication with clients, families, and referral sources throughout the intake process.
• Schedule admissions and coordinate transportation if needed.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Knowledge of addiction treatment modalities, insurance verification, and admissions procedures.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficiency in EMR systems and Microsoft Office.
• Ability to handle high-pressure situations with compassion and professionalism.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have experience as an Admissions Coordinator in the substance abuse field?

Work Location: In person