Job Description
Job Description
We are looking for a detail-oriented Administrative Legal Assistant to join our team in Plantation, Florida. This long-term Contract position requires a bilingual individual fluent in English and Spanish who thrives in a fast-paced legal environment. The role involves supporting attorneys and clients with case management, intake coordination, and administrative tasks, ensuring the smooth operation of our legal services.
Responsibilities:
• Conduct intake interviews with clients over the hotline and maintain accurate records in a high-volume call log.
• Prepare case files for pro bono attorneys and manage ongoing cases using the internal Legal Server database.
• Coordinate case referrals and address any issues that arise between clients and attorneys.
• Provide administrative support for special projects and backup assistance to the Pro Bono Project.
• Maintain organized documentation and ensure timely follow-ups with clients and stakeholders.
• Collaborate with community agencies and attorneys to facilitate seamless case management.
• Deliver exceptional customer service to clients while handling sensitive legal matters.
• Utilize office equipment and software, including Microsoft Word, to perform daily tasks efficiently.
• Communicate effectively in both English and Spanish to meet the needs of diverse clients.
• Proficiency in Microsoft Word and familiarity with office equipment.
• Strong communication skills to interact effectively with clients, attorneys, and team members.
• Proven ability to multitask and prioritize tasks in a dynamic environment.
• Excellent organizational skills and attention to detail.
• Prior experience in legal settings is preferred.
• Bilingual fluency in English and Spanish is mandatory.
• Demonstrated customer service expertise.
• Ability to work collaboratively with community agencies and legal professionals.