Job Description
Job Description
Part time Information Systems Analyst needs 3 years supporting Microsoft end user technologies, including Windows, Office applications etc Part time Information Systems Analyst requires:
- 3 days a week, Tues- Thursday
- 24 hours/weekly
- Candidates must have experience troubleshooting basic conference audio/video issues, updating software, etc
- - Must have the ability to provide hands on support to staff in office and be personable.
- - Spanish speaking is nice to have.
- 3 years in customer facing IT support role is required.
- Excellent troubleshooting and diagnostic skills are required.
- Excellent interpersonal, communication and customer care skills are required.
- PowerShell experience is required.
- Experience with infrastructure technology (servers, networking equipment) is preferred.
- Experience with an ITSM platform (specifically ServiceNow) is preferred.
- ITIL certification is preferred.
- While performing the role you will need to lift up to 50lbs
- 5% travel may be required in support of the positions responsibilities.
Part time Information Systems Analyst duties:
- Responsible for the deployment, maintenance, and support of IT systems throughout the global organization.
- Support US based users
- Provide both hands on and remote support of a variety of hardware and software platforms.