Job Description
Job DescriptionGA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem™ is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.
We are looking for a Junior Systems Administrator to maintain and troubleshoot our rapidly expanding infrastructure in our Medley office. You will be part of a small team delivering mission critical solutions and ensuring the highest levels of availability, performance and security to our global organization.
**Important Notice:
Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.
Responsibilities:
- Manage and proactively monitor all infrastructure systems
- Manage MS Exchange, MS SharePoint, MS Teams and O365 environment
- Develop new solutions and support all VMWare infrastructure
- Monitor system resources and backups.
- Install, configure, test and maintain operating systems, application software and system management tools
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Provide operational support, run, administer and optimize the Workplace services systems.
- Provide Level I and II Ticketing System Support
- Provide after-hours, on-call, escalation support as needed
- Additional duties may apply
Qualifications:
- 1-2 years of relevant experience required
- Strong knowledge and hand on experience on MS Exchange, MS SharePoint, MS Teams and O365
- Moderate level of technical ability and setup, run, administration, configuration, troubleshooting and monitor experience to cover enterprise end user services.
- Knowledge of Managed Services, Change Management, User training and Communication
- AS/BSc/Ba in Information Technology, Computer Science or a related discipline; MS/COMPTIA Certifications are a plus
- Ability to create scripts in PowerShell, Python, or other languages
- Strong knowledge of Windows operating systems and patch management
- Knowledge and working experience in troubleshooting VoIP and PBX technologies a plus
- Experience with Web Scale Technology a plus
- Experience with Cisco Meraki a plus
Check out how GA Telesis is "Intelligently Defining the FUTURE of Aviation and Aerospace" by following us on LinkedIn, Instagram, Facebook!
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